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- Tasks: Deliver top-notch customer service and maintain a clean, friendly restaurant environment.
- Company: Join the iconic McDonald's team, known for its commitment to values and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a dynamic team that creates memorable experiences for customers every day.
- Qualifications: Must be friendly, energetic, and able to work flexible shifts on weekdays and weekends.
- Other info: Great opportunity for personal growth in a fast-paced, supportive environment.
The predicted salary is between 21600 - 36000 £ per year.
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
As a Customer Care Crew Member, you will engage with customers and maintain cleanliness standards of the restaurant's dining area. This includes dining area bins and toilets as well as other tasks assigned by management. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Full time - Customer Care in London employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full time - Customer Care in London
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving, inclusion, and community. When you walk in for your interview, show that you resonate with these values and can bring them to life.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers, make sure you can chat easily and confidently. Try role-playing with a friend to get comfortable with different scenarios you might face.
✨Tip Number 3
Be ready to showcase your energy! McDonald's is a fast-paced environment, so during your interview, let your enthusiasm shine through. Show them you're ready to keep up with the hustle and bustle!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Full time - Customer Care in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring a smile to our customers' faces.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with our core values. Mention specific examples of how you've demonstrated qualities like teamwork and integrity in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Care position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with McDonald's.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with you and be ready to share examples of how you've demonstrated them in your previous roles.
✨Show Your Energy
This role is all about high energy and enthusiasm! During the interview, let your personality shine through. Smile, maintain eye contact, and express your excitement about the opportunity to work in a fast-paced environment. Show them you can bring that positive vibe!
✨Practice Customer Engagement
Since customer care is key, prepare for questions about how you would handle different customer scenarios. Think of examples where you've provided excellent service or resolved issues effectively. This will demonstrate your ability to connect with customers and make them feel valued.
✨Teamwork Matters
McDonald's thrives on teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal. Highlight your communication skills and how you support your colleagues to create a friendly atmosphere.
