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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Make a real difference in customer experiences while working in a fun, energetic environment.
- Qualifications: Must be friendly, communicative, and able to maintain high energy levels.
- Other info: Great opportunity for teamwork and personal growth in a fast-paced setting.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will deal with customers and ensure everything runs smoothly in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere.
It is your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You will be working in a fast-moving, high-energy environment and we are looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Customer Care - Parc Fforestfach Mcdonalds |SA5 4DB in London employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Parc Fforestfach Mcdonalds |SA5 4DB in London
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving the community and creating a welcoming atmosphere. When you walk in for your interview, show that you understand and embody these values. A genuine smile and a friendly attitude can go a long way!
✨Tip Number 2
Practice your communication skills! As a Customer Care Assistant, you'll need to connect with customers effectively. Try role-playing with a friend or family member to get comfortable with face-to-face interactions. Remember, attentive listening and making eye contact are key!
✨Tip Number 3
Show your enthusiasm! McDonald's is a fast-paced environment, so it's important to demonstrate your energy and eagerness to be part of the team. During your interview, share examples of how you've maintained high energy levels in previous roles or activities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the McDonald's family. Don’t forget to follow up after applying; a quick message can keep you on their radar!
We think you need these skills to ace Customer Care - Parc Fforestfach Mcdonalds |SA5 4DB in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, you’re applying for a role where connecting with customers is key!
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or similar roles. We love to see how you've made customers feel valued in the past, so share those stories that showcase your skills and commitment to great service.
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Use simple language and avoid jargon. This will help us understand your message quickly and easily, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values, which can help you tailor your application even better.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with you and be ready to share examples of how you've demonstrated them in your previous experiences.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare to discuss specific instances where you've provided excellent customer service. Highlight your ability to connect with customers, make them feel valued, and handle their needs effectively.
✨Practice Effective Communication
Effective communication is key for this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as friendly and approachable.
✨Demonstrate Your Team Spirit
McDonald's values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you've collaborated with others to achieve a common goal, and express your enthusiasm for being part of a dynamic team.
