Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands with a commitment to core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Why this job: Make a real impact by creating a warm atmosphere for customers every day.
- Qualifications: A genuine smile, great communication skills, and a team player attitude.
- Other info: Fast-paced environment with opportunities for growth and recognition.
The predicted salary is between 9 - 12 £ per hour.
Rates of Pay:
- 16-17 Years: £9.30
- 18 Years & Older: £12.26
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- and much more.
Customer Care - Cottingham Road in London employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Cottingham Road in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and think about how you can embody them. We want to see that you understand what it means to serve with integrity and be part of a community.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Customer Care Assistant. We love seeing candidates who can connect with customers and make them feel valued.
✨Tip Number 3
Dress to impress! Even though it's a casual environment, showing up looking neat and presentable can make a great first impression. We want to see that you're serious about joining the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you on board!
We think you need these skills to ace Customer Care - Cottingham Road in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your writing goes a long way.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or similar roles. Even if it’s just helping out at family events or volunteering, it all counts! We love seeing how you’ve made people feel valued in the past.
Keep It Clear and Concise: While we want to know about you, we also appreciate brevity. Keep your application clear and to the point. Use bullet points if it helps, and make sure to highlight your key skills and experiences that match what we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences or how they resonate with your personal beliefs.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss specific situations where you made customers feel valued and welcomed.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as friendly and approachable.
✨Demonstrate Team Spirit
McDonald's thrives on teamwork, so be prepared to talk about your experiences working in a team. Share examples of how you've collaborated with others to achieve a common goal, and highlight your ability to maintain high energy levels while doing so.
