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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real impact in a fast-paced environment while connecting with customers.
- Qualifications: Must be 18+, with great communication skills and a positive attitude.
- Other info: Work in a dynamic team with opportunities for growth and recognition.
The predicted salary is between 11 - 16 £ per hour.
McDonald’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
This role is for those 18yrs+ due to the required start/ finish time of shifts. We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...
Customer Care (18+) - Downpatrick in London employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care (18+) - Downpatrick in London
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving the community and creating a welcoming atmosphere. When you walk into that interview, show us how you embody those values in your everyday life.
✨Tip Number 2
Practice your communication skills! As a Customer Care Assistant, you'll need to connect with customers effortlessly. Try role-playing with a friend or family member to get comfortable with face-to-face interactions and attentive listening.
✨Tip Number 3
Bring your energy! We want to see that genuine smile and enthusiasm when you walk through the door. Think about ways to showcase your high energy levels during the interview—maybe share a story where you went above and beyond for someone.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Care (18+) - Downpatrick in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your words goes a long way.
Tailor Your Application: Make sure to tailor your application to the role of Customer Care Assistant. Highlight any relevant experience you have, especially in customer service or teamwork. We love seeing how your skills align with our core values like Serve and Community!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly see why you’d be a great fit for our team and makes it easier for us to get to know you.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there, making it easier for you to craft a standout application.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald’s core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, your role revolves around making customers feel valued. Prepare to discuss times when you've gone above and beyond for a customer or resolved a difficult situation. Highlight your friendly and welcoming nature, as well as your ability to connect with people.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice common interview questions with a friend to ensure you convey your thoughts confidently and concisely.
✨Demonstrate Team Spirit
McDonald’s values teamwork, so be prepared to discuss your experience working in a team environment. Share examples of how you’ve collaborated with others to achieve a common goal, and express your enthusiasm for contributing positively to the team dynamic.
