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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain a clean, friendly dining area.
- Company: Join the iconic McDonald's team, known for its core values and community spirit.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a fast-paced environment where your smile makes a difference.
- Qualifications: Great communication skills and a passion for customer care are essential.
- Other info: Opportunities for growth in a supportive, inclusive workplace.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. In addition, this role will provide opportunities to ensure the customer journey is to the highest standard possible. The role will be natural for an experienced individual with a customer focus.
Benefits package includes:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- and much more...
Ashford Orbital Park - Dining Area-Customer Care in London employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ashford Orbital Park - Dining Area-Customer Care in London
✨Tip Number 1
Get to know the McDonald's vibe! Before your interview, pop into a local branch and observe how the team interacts with customers. This will help you understand their values and give you some great talking points during your chat.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face. Remember, it’s all about that friendly, welcoming attitude that McDonald's is known for.
✨Tip Number 3
Show off your teamwork skills! Think of examples from past experiences where you worked well in a team. McDonald's loves a supportive crew member, so be ready to share how you can contribute to a positive work environment.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a chance to showcase your enthusiasm for the role. Plus, we’re always on the lookout for passionate individuals who want to be part of our community.
We think you need these skills to ace Ashford Orbital Park - Dining Area-Customer Care in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values like Serve and Community.
Tailor Your Application: Make sure to tailor your application to the specific role at McDonald's. Highlight any relevant experience you have in customer service or teamwork, and mention how you can contribute to creating a friendly and welcoming environment.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your answers and show that you align with their mission to provide a brilliant customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Whether it’s handling complaints or going the extra mile for a customer, be ready to share specific stories that highlight your ability to connect with people and make them feel valued.
✨Practice Effective Communication
Since effective communication is key in this role, practice your listening and speaking skills. During the interview, maintain eye contact and engage actively with the interviewer. This will not only show your enthusiasm but also reflect your ability to communicate well with customers and colleagues.
✨Demonstrate Team Spirit
McDonald's thrives on teamwork, so be prepared to discuss how you work well in a team environment. Share instances where you collaborated with others to achieve a common goal, and express your willingness to support your teammates in delivering the best service possible.
