At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive business success.
- Company: Join McDonald's, the world's largest family restaurant with a focus on inclusivity and community.
- Benefits: Enjoy a competitive salary, bonuses, training, and employee discounts.
- Other info: Be part of an exciting expansion and grow your career with us!
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Leadership experience and a passion for customer service are essential.
The predicted salary is between 34000 - 34000 £ per year.
McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day, in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. POA Restaurants Limited is a franchise owned group that operates as part of the McDonald's brand. We have restaurants across West Lothian and Corstorphine comprising of around 500 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.
The Salaried Manager role is a key leadership role within our restaurants and critical to delivering a fantastic experience for employees and our customers. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers.
The Role: Due to an exciting expansion plan in 2025 we are looking to bring in new talent to our group. This role is a leadership position working as part of a senior leadership team reporting into our Regional Supervisor. You will lead the delivery of the business strategy within your restaurant and play a key part in driving people focused, customer focused and commercial results. As part of your induction, you’ll learn how our values shape our business from the ground up. The hands-on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts. As well as invaluable training from many of our senior leaders. We want our customers and our people to feel valued and always appreciated. You will be responsible for creating this environment within your restaurant. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!
Business Manager job role includes:
- Cascade the business plan and bring this to life to enable the restaurant to strive to exceed all customer, commercial, people and community goals.
- Uphold and grow the POA Restaurants Ltd and McDonald’s brand in the community and operate a reputable restaurant.
- Promote talent and empower our people to create a committed, confident and competent team.
- Develop our POA culture and restaurant environment by actively listening and responding to our engagement surveys and by making ‘people-first’ decisions.
- Ensure the health and wellbeing of our people by creating a friendly, safe, respectful and inclusive environment for us all to work in.
- Live ‘Our Values’ to enable us deliver hot fresh food, in a clean and friendly restaurant, giving customers an exceptional experience every time.
What will be expected of me when I have completed my initial training?
- Role model customer focused behaviours.
- Act with integrity, honesty, and in line with our McDonald’s values.
- Display leadership by coaching the team and providing them feedback and development opportunities.
- Lead the team to have a shared understanding and vision of an exceptional customer experience.
- Work with the wider management team to implement strategies to improve the business on sales and profitability.
- Analyse trends inside and outside of the restaurants that can impact the business.
What Team will I be a part of? You will be the leader of your restaurant team and part of the Regional Leadership Team working together with our crew, crew trainers and managers of all levels as a business leader.
What background do I need to have? This opportunity is open to people who are passionate about customer and delivering great quality food, people with leadership experience including managing a P&L, delivering a business strategy and leading teams, this experience can come from both in and out of the sector. You are someone who inspires and motivates others with your ambition and hands-on approach. Someone who will use their experience, energy and determination to succeed together as a team. Throughout your journey, we will give you the McDonald's training, knowledge and tools to further develop your skills to make you feel truly confident. Every day in McDonald’s is different, fast-paced and exciting if this sounds like a place that you would thrive get in touch now.
Benefits package includes Competitive salary, car allowance, bonus potential, great training and career opportunities, paid sabbatical option, Holiday pay, Service Awards, Enrolment in Pension scheme, Private Health care package, Meal allowance, Employee discounts from top high street and online brands and much more.
Business Manager West Lothian and Corstorphine - From £34,000 Annual in Livingston employer: McDonald's United Kingdom
At POA Restaurants Limited, part of the McDonald's family, we pride ourselves on being a people-centric employer that values diversity and inclusivity. With a competitive salary starting from £34,000, comprehensive benefits including a car allowance, private healthcare, and extensive training opportunities, we foster a vibrant work culture where employees can thrive and grow. Join us in West Lothian and Corstorphine, where your leadership will not only drive business success but also create a positive environment for our team and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager West Lothian and Corstorphine - From £34,000 Annual in Livingston
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Business Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with people in the industry. Join groups related to restaurant management and engage in discussions to showcase your knowledge and passion.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how you would handle team dynamics and customer service challenges, as these are key in a leadership position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to our exciting expansion plans.
We think you need these skills to ace Business Manager West Lothian and Corstorphine - From £34,000 Annual in Livingston
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for the role and what makes you unique.
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with our values and the specific requirements of the Business Manager role. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Showcase Your Leadership Skills:Since this is a leadership position, be sure to include examples of how you've successfully led teams in the past. We love hearing about your achievements and how you’ve motivated others to reach their goals!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Inside Out
Before your interview, make sure you understand McDonald's values and how they shape the business. Familiarise yourself with their commitment to inclusivity and customer experience, as this will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others and achieved results, as this is crucial for the Business Manager role.
✨Be People-Focused
Since the role emphasises creating a positive environment for both employees and customers, think of ways you've fostered teamwork and engagement in previous positions. Be ready to discuss how you would promote a 'people-first' culture in your restaurant.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the expansion plans or how the team collaborates to achieve business goals. It shows you're engaged and thinking about the future of the restaurant.
