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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join one of the world's most recognised brands with a commitment to core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Why this job: Make a real difference in customer experiences while working in a fun, energetic environment.
- Qualifications: Must be friendly, communicative, and able to maintain high energy levels.
- Other info: Great opportunity for teamwork and personal growth in a supportive workplace.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will deal with customers and ensure everything runs smoothly in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It is your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You will be working in a fast-moving, high-energy environment and we are looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Customer Care, Aintree Part Time Hours in Liverpool employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care, Aintree Part Time Hours in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and think about how you can embody them. Show us that you’re not just looking for a job, but that you genuinely want to be part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the restaurant, we want to see you shine in person. Try role-playing with a friend to get comfortable with customer interactions and showcase your friendly, welcoming nature.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've made customers feel valued or created a positive atmosphere. We love hearing about your past successes, so come prepared to chat about them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the McDonald's family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Care, Aintree Part Time Hours in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, as a Customer Care Assistant, you'll be the face of our restaurant!
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or teamwork. We love seeing how you've made customers feel valued in the past, so share those stories that showcase your skills and commitment to great service.
Keep It Clear and Concise: While we want to know all about you, it's important to keep your application clear and to the point. Use simple language and avoid jargon. This way, we can easily see why you'd be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just like our customer service approach!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your responses, especially when discussing your past experiences.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to connect with customers and create a welcoming atmosphere, as this will be key in your role.
✨Practice Effective Communication
Effective communication is crucial for this position. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as friendly and approachable.
✨Demonstrate High Energy Levels
Working in a fast-paced environment requires high energy. Be prepared to discuss how you manage to stay motivated and productive during busy shifts. Show enthusiasm for the role and convey that you're ready to bring positive energy to the team.
