Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Other info: Flexible hours between 7am and 10pm, perfect for students!
- Why this job: Make a real difference in customers' experiences while working in a fun environment.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
The predicted salary is between 10 - 12 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Flexible Customer Care Assistant - between 7am and 10pm in Kent employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Customer Care Assistant - between 7am and 10pm in Kent
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving and inclusion, so show us you understand that. When you chat with us, mention how you can contribute to a welcoming atmosphere and connect with customers.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the restaurant, we want to see you shine in conversations. Try role-playing with friends or family to boost your confidence in making customers feel valued.
✨Tip Number 3
Show off your energy! We love a high-energy vibe, so during interviews or meet-ups, let your enthusiasm for the role come through. Share examples of how you've kept things lively in past jobs or events.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your customer service experience and any special events you've organised. We’re excited to see how you can bring your unique touch to our team!
We think you need these skills to ace Flexible Customer Care Assistant - between 7am and 10pm in Kent
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, you're applying for a role where connecting with customers is key!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or similar roles. We love to see how you've made customers feel valued in the past. Use specific examples to illustrate your skills and how they align with our core values.
Keep It Clear and Concise: While we want to know all about you, it's important to keep your application clear and to the point. Avoid long-winded sentences and stick to the essentials. This shows us that you can communicate effectively, which is super important for this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that highlight your alignment with them.
✨Show Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare to discuss how you've successfully interacted with customers in the past. Think of situations where you made someone feel welcome or resolved an issue effectively. This will show your potential employer that you understand the importance of customer satisfaction.
✨Practice Effective Communication
Since effective communication is key for this role, practice your listening and speaking skills before the interview. You might want to do a mock interview with a friend, focusing on maintaining eye contact and using clear, friendly language. This will help you come across as approachable and confident during the actual interview.
✨Demonstrate Team Spirit
McDonald's values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you contributed to a group effort, supported your colleagues, or helped create a positive atmosphere. This will show that you're not just a great individual worker but also a team player.