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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Why this job: Make a real difference in customer experiences while working in a fun environment.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
- Other info: Fast-paced role with opportunities for growth and recognition.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- Much more...
Part Time Customer Care Assistant- Kendal employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Care Assistant- Kendal
✨Tip Number 1
Get to know the McDonald's brand and its core values. When you walk into that interview, show us how you embody those values of Serve, Inclusion, Integrity, Community, and Family. It’ll make you stand out as someone who truly gets what we’re all about!
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with making conversation and handling different customer scenarios. Remember, a genuine smile and a friendly attitude can go a long way in making customers feel valued.
✨Tip Number 3
Be ready to showcase your teamwork skills. We love candidates who can work well with others, so think of examples from past experiences where you’ve collaborated effectively. This will show us you’re a great fit for our fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the McDonald's family. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Part Time Customer Care Assistant- Kendal
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, as a Customer Care Assistant, you’ll be the face of our restaurant!
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or similar roles. We love seeing how you've made customers feel valued in the past, so share those stories that showcase your skills in creating a warm atmosphere.
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Use simple language and avoid jargon. This way, we can easily see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Showcase Your Customer Service Skills
As a Customer Care Assistant, your role revolves around customer interaction. Prepare to discuss times when you've gone above and beyond for customers. Highlight your ability to create a welcoming atmosphere and how you handle specific customer needs or complaints.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, using clear and friendly language, and actively listening to the interviewer. You might even want to practice common interview questions with a friend to refine your verbal communication skills.
✨Demonstrate Team Spirit
McDonald's values teamwork, so be prepared to talk about your experience working in a team environment. Share examples of how you've collaborated with others to achieve a common goal, and express your enthusiasm for contributing positively to the team dynamic.
