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- Tasks: Lead and inspire a team while ensuring top-notch customer service and operational excellence.
- Company: Join the iconic McDonald's brand known for its commitment to values and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and a pension scheme.
- Why this job: Be part of a dynamic team that drives sales and delivers unforgettable customer experiences.
- Qualifications: Experience in managing teams in retail or hospitality is essential.
- Other info: Flexible shifts including weekends, with opportunities for growth in a vibrant environment.
The predicted salary is between 28800 - 43200 £ per year.
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs making opportunity open to all.
As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a sizeable team of employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements:
- Display Leadership and role model customer focused behaviours to delight our customers
- Delivery of personalised service and connect with our customers
- Lead by example
- Adapt to customer needs through your team
- Answer customer queries, keeping up to date with knowledge on our food and promotions
- Use of initiative, confidence and problem solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect.
Position Attributes:
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more...
Shift Manager - Full & Part time in Hamilton employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Full & Part time in Hamilton
✨Tip Number 1
Get to know the company culture! McDonald's is all about values like Serve, Inclusion, and Community. When you walk in for your interview, show that you understand and embody these values. It’ll make you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll be leading a team, so think of examples from your past where you've successfully managed or coached others. Share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Be ready to solve problems on the spot! McDonald's needs quick thinkers who can handle operational challenges. Prepare for situational questions that test your problem-solving skills, and don’t forget to highlight your initiative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t miss out on this opportunity to be part of a globally recognised brand!
We think you need these skills to ace Shift Manager - Full & Part time in Hamilton
Some tips for your application 🫡
Show Your Leadership Skills: As a Shift Manager, we want to see how you lead and inspire others. Share examples from your past experiences where you've successfully managed a team or resolved conflicts. This will help us understand your approach to leadership.
Be Customer-Focused: Highlight your customer service experience! We love candidates who can connect with customers and provide personalised service. Mention any specific instances where you went above and beyond to delight a customer.
Tailor Your Application: Make sure your application reflects the values we hold dear at McDonald's: Serve, Inclusion, Integrity, Community, and Family. Use these keywords in your application to show that you align with our core values.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how you embody these values in your previous roles, especially in customer service and team management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you coached or supported your colleagues, and how that positively impacted customer experience and team performance.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've had to solve operational problems on the spot. Be ready to share these stories during the interview, focusing on your initiative and confidence in making decisions that benefited both the team and customers.
✨Be Ready for Shift Work Questions
Since this role involves changeable shift patterns, be prepared to discuss your flexibility and availability. Share any past experiences with shift work and how you managed your time effectively while maintaining a positive attitude.
