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- Tasks: Lead a dynamic team, ensuring top-notch customer service and operational excellence.
- Company: Join the iconic McDonald's brand, known for its commitment to values and community.
- Benefits: Enjoy holiday pay, employee discounts, pension enrolment, and meal allowances.
- Why this job: Be part of a vibrant team, making a real impact in a fast-paced environment.
- Qualifications: Experience in managing teams in retail or hospitality is essential.
- Other info: Flexible shifts with opportunities for growth in a multi-million pound restaurant.
The predicted salary is between 26000 - 36000 £ per year.
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements:- Display Leadership and role model customer focused behaviours to delight our customers
- Delivery of personalised service and connect with our customers
- Lead by example
- Adapt to customer needs through your team
- Answer customer queries, keeping up to date with knowledge on our food and promotions
- Use of initiative, confidence and problem solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect.
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
Benefits:- Holiday pay
- Service Awards
- Enrolment in Pension scheme
- Meal allowance
- Employee discounts from top high street and online brands and much more...
Shift Leader - Monks Rest Hamilton employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Monks Rest Hamilton
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving the community and fostering inclusion. When you walk into that interview, show us how you embody those values in your past experiences.
✨Tip Number 2
Practice your leadership skills! As a Shift Leader, you'll be managing a big team. Think of examples where you've successfully led a group or solved a problem. We want to see your confidence shine through!
✨Tip Number 3
Be ready to adapt! The restaurant environment is fast-paced and ever-changing. Share stories of how you've handled unexpected situations or adapted to customer needs in previous roles. It’ll show us you’re the right fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the McDonald's family. Let’s make it happen!
We think you need these skills to ace Shift Leader - Monks Rest Hamilton
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've successfully managed teams and delivered great customer service in the past.
Be Authentic: Let your personality shine through! We value integrity and inclusion, so don’t be afraid to share your unique experiences and how they align with our core values.
Tailor Your Application: Make sure to customise your application for the Shift Leader role. Use keywords from the job description to show that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how you embody these values in your previous roles, especially in customer service and team management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you coached employees or solved operational problems, as this will demonstrate your capability as a Shift Leader.
✨Understand the Business
Research McDonald's operations and their approach to customer service. Be prepared to discuss how you would contribute to building sales and enhancing profitability while ensuring an outstanding customer experience.
✨Be Ready for Shift Work
Since the role involves changeable shift patterns, express your flexibility and willingness to work various hours, including weekends and bank holidays. This shows your commitment and readiness for the demands of the job.
