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- Tasks: Deliver top-notch customer service and maintain a clean, friendly environment.
- Company: Join the iconic McDonald's team, known for its core values and community spirit.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a dynamic team that creates memorable experiences for customers.
- Qualifications: Must be friendly, energetic, and able to work evenings and weekends.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 12000 - 18000 £ per year.
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Evenings and Late Nights. Please only apply if you are able to meet these requirements.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- and much more....
Full Time Customer Care - Evenings/Weekends - Grantham (Bridge End Road) employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Customer Care - Evenings/Weekends - Grantham (Bridge End Road)
✨Tip Number 1
Get to know the McDonald's vibe! Before your interview, pop into a local restaurant and observe how the crew interacts with customers. This will help you understand their values and give you some great talking points during your chat.
✨Tip Number 2
Show off your energy! When you apply through our website, make sure to highlight any experience that showcases your ability to work in fast-paced environments. We want to see that you can keep up with the hustle and bustle of a busy restaurant!
✨Tip Number 3
Practice your communication skills! Since effective communication is key, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can connect with customers and be a supportive team member.
✨Tip Number 4
Be ready to share your enthusiasm! During the interview, let your genuine smile and passion for customer service shine through. We love candidates who can bring positive energy to the team, so don’t hold back!
We think you need these skills to ace Full Time Customer Care - Evenings/Weekends - Grantham (Bridge End Road)
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability for evenings and weekends in your application. We want to know that you can meet the shift requirements, so don’t be shy about it!
Emphasise Teamwork: Since we’re all about working together, mention any previous experience you have in a team setting. Share how you’ve contributed to a positive environment and supported your colleagues.
Be Personable: We love a friendly face! In your application, let your personality shine through. Talk about your customer service skills and how you connect with people to create a welcoming atmosphere.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with McDonald's.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think of examples from your past experiences that demonstrate how you embody these values. This will show the interviewer that you align with their mission and are ready to contribute positively.
✨Show Your Customer Service Skills
Since this role is all about providing a brilliant customer experience, be prepared to discuss your previous customer service experiences. Share specific stories where you went above and beyond for a customer or handled a challenging situation effectively. This will highlight your ability to connect with customers and make them feel valued.
✨Demonstrate Team Spirit
McDonald's thrives on teamwork, so be ready to talk about your experiences working in a team. Highlight instances where you supported your colleagues or contributed to a group goal. Emphasising your collaborative nature will resonate well with the interviewers looking for a supportive team member.
✨Prepare for Shift Availability Questions
Since the job requires evening and weekend shifts, be clear about your availability during the interview. If you have any prior commitments, mention them upfront and express your willingness to work flexible hours. This shows that you are serious about the role and can meet their scheduling needs.
