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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customer experiences while working in a fun environment.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
The predicted salary is between 28800 - 43200 £ per year.
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more………..
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FULL TIME Hospitality Assistant - Mousehold, Norwich employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FULL TIME Hospitality Assistant - Mousehold, Norwich
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving and inclusion, so show us you understand that. When you chat with us, mention how you can contribute to a welcoming atmosphere and connect with customers.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the restaurant, we want to see you shine in conversations. Try role-playing with friends or family to boost your confidence and make sure you're ready to engage with customers.
✨Tip Number 3
Show off your teamwork spirit! We love candidates who can work well with others. Share examples from past experiences where you collaborated effectively, whether in school, sports, or previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your friendly nature and any relevant experience in customer service. We’re excited to see your application!
We think you need these skills to ace FULL TIME Hospitality Assistant - Mousehold, Norwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your words goes a long way.
Tailor Your Application: Make sure to tailor your application to the role of Hospitality Assistant. Highlight any relevant experience you have in customer service or teamwork. We love seeing how your past experiences align with our core values like Serve and Community!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly see why you’d be a great fit for our team and makes it easier for us to get to know you.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Showcase Your Customer Care Skills
As a Hospitality Assistant, you'll be the face of the restaurant. Prepare to discuss your past experiences in customer service. Highlight moments where you went above and beyond to make customers feel welcome and valued, as this will resonate well with the interviewers.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, using clear and friendly language, and actively listening to the interviewer. Practising with a friend or family member can help you feel more confident and articulate.
✨Emphasise Teamwork and Energy
McDonald's thrives on teamwork and a high-energy environment. Be prepared to discuss how you've successfully worked in teams before and how you maintain your energy levels during busy periods. Sharing a story about a time you helped create a positive atmosphere can really make you stand out.
