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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Make a real difference in customer experiences while working in a fun environment.
- Qualifications: Must be friendly, energetic, and able to connect with customers.
- Other info: Great opportunity for teamwork and personal growth in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more………..
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Full Time Customer Care Assistant- Clitheroe BB7 9WF employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Customer Care Assistant- Clitheroe BB7 9WF
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us that you align with these by sharing your own experiences in customer service. A little personal touch goes a long way!
✨Tip Number 2
Practice your communication skills! As a Customer Care Assistant, you'll need to connect with customers effectively. Try role-playing with friends or family to boost your confidence and ensure you're ready to engage warmly with everyone.
✨Tip Number 3
Be prepared for a fast-paced environment! Think of examples from your past where you've thrived under pressure. We want to see that you can keep your energy up while maintaining a friendly vibe, even when things get busy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the team. Don’t forget to follow up after applying; a little persistence can make a big difference!
We think you need these skills to ace Full Time Customer Care Assistant- Clitheroe BB7 9WF
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values like Serve and Community.
Tailor Your Application: Make sure to tailor your application to the Customer Care Assistant role. Highlight any relevant experience you have in customer service or teamwork, and mention specific skills that match what we’re looking for, like effective communication and a friendly attitude.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send. A clean application shows attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company values right there.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Show Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare to discuss how you've successfully handled customer interactions in the past. Think of situations where you made someone feel valued or resolved an issue effectively, and be ready to share those stories.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as friendly and approachable.
✨Demonstrate Team Spirit
Teamwork is essential in a fast-paced environment like McDonald's. Be prepared to talk about your experiences working in teams, how you contribute to a positive atmosphere, and any specific instances where you helped a team achieve its goals.
