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For Companies At a Glance
- Tasks: Engage with customers, create a welcoming atmosphere, and maintain cleanliness.
- Company: Join McDonald's, a globally recognised brand committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a vibrant team that values service and customer satisfaction.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
- Other info: Perfect for high school and college students looking for flexible hours.
The predicted salary is between 28800 - 43200 £ per year.
Overview
McDonald’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Responsibilities
- As a Customer Care Assistant, you’ll deal with customers and make sure everything runs in the customer areas.
- Make children feel welcome, hand out balloons, organise special events, look after customers’ specific needs, and help create a warm and welcoming atmosphere.
- Keep high standards of cleanliness in the dining area and toilets.
- Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
Required qualities / Qualifications
- Friendly, welcoming, courteous and helpful behaviour; you’ll work well as part of a team.
- Effective communication skills, such as attentive listening, face-to-face verbal communication and eye contact.
- The ability to maintain high energy levels whilst working both efficiently and productively.
Benefits
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
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Full Time Customer Care Assistant- Burnley Town Centre employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Customer Care Assistant- Burnley Town Centre
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, demonstrate how you embody these values, as they are central to the company's culture.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on attentive listening and maintaining eye contact, as these are key traits for a Customer Care Assistant.
✨Tip Number 3
Showcase your ability to work in a team by sharing examples of past experiences where you collaborated effectively. This will highlight your suitability for the role and align with the team-oriented environment at McDonald's.
✨Tip Number 4
Prepare to discuss how you can maintain high energy levels while working efficiently. Think of specific strategies you use to stay motivated and productive, as this is crucial for the fast-paced environment of a Customer Care Assistant.
We think you need these skills to ace Full Time Customer Care Assistant- Burnley Town Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required qualities for the Customer Care Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your friendly and welcoming nature. Use specific examples from your past experiences to demonstrate your effective communication skills and ability to work as part of a team.
Highlight Relevant Experience: If you have previous experience in customer service or similar roles, make sure to highlight this in your CV. Emphasise any instances where you maintained high standards of cleanliness or created a positive atmosphere for customers.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important qualities for a Customer Care Assistant.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Friendly Side
As a Customer Care Assistant, your ability to be friendly and welcoming is crucial. Make sure to smile and greet everyone you meet during the interview. This will demonstrate your natural ability to create a warm atmosphere, which is key for the role.
✨Communicate Effectively
Effective communication is essential in this position. Practice active listening and ensure you maintain eye contact with the interviewer. This shows that you are engaged and value their input, which reflects the core values of McDonald's.
✨Demonstrate Team Spirit
Since you'll be working as part of a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've contributed to a team’s success and how you handle conflicts or challenges within a group.
✨Highlight Your Energy and Efficiency
The role requires maintaining high energy levels while being productive. Be ready to talk about how you manage your time and stay motivated during busy periods. Providing specific examples from past experiences can help illustrate your ability to thrive in a fast-paced environment.
