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- Tasks: Be the friendly face of McDonald's and ensure customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customer experiences while working in a fun, fast-paced environment.
- Qualifications: Must be friendly, team-oriented, and have great communication skills.
- Other info: Perfect opportunity for high school and college students looking for flexible part-time work.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Responsibilities
- As a Customer Care Assistant, be the face of your restaurant.
- Deal with customers and ensure everything runs as it should in the customer areas.
- Make children feel welcome, hand out balloons, organise special events, look after customers' specific needs, and help maintain high standards of cleanliness in the dining area and toilets.
- Create a warm and welcoming atmosphere and establish and maintain positive communication with customers at all times.
- Keep the manager informed about customer satisfaction.
- Work in a fast-moving, high-energy environment and connect with customers to make them feel valued.
Qualifications / Skills
- Friendly, welcoming, courteous and helpful behaviour.
- Ability to work well as part of a team.
- Effective communication skills including attentive listening, face-to-face verbal communication and eye contact.
- Ability to maintain high energy levels whilst working efficiently and productively.
Benefits
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Part Time Customer Care- Newbridge, Edinburgh employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Care- Newbridge, Edinburgh
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us that you align with these values. When you chat with us, mention how you can contribute to a welcoming atmosphere.
✨Tip Number 2
Practice your communication skills! As a Customer Care Assistant, you'll need to connect with customers effectively. Try role-playing with friends or family to boost your confidence in face-to-face interactions.
✨Tip Number 3
Show your enthusiasm! We love candidates who bring energy to the table. During interviews, let your passion for customer service shine through—share stories of how you've made others feel valued in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Part Time Customer Care- Newbridge, Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our core values like Serve and Community.
Tailor Your Application: Make sure to customise your application for the Customer Care Assistant position. Highlight any relevant experience or skills that demonstrate your friendly and helpful nature, as well as your ability to work in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your responses and relate them to your own experiences.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss specific situations where you made customers feel welcome or resolved their issues effectively.
✨Practice Effective Communication
Since effective communication is key for this role, practice your listening and speaking skills. During the interview, make sure to maintain eye contact and engage actively with the interviewer. This will show that you're attentive and genuinely interested in the conversation.
✨Demonstrate Team Spirit
McDonald's values teamwork, so be prepared to talk about your experience working in a team environment. Share examples of how you've collaborated with others to achieve a common goal, and highlight your ability to support your colleagues while maintaining high energy levels.
