Customer Care (Dining Area) - Full time, must be over 18 and fully flexible - Corstorphine, Edi ... in Edinburgh

Customer Care (Dining Area) - Full time, must be over 18 and fully flexible - Corstorphine, Edi ... in Edinburgh

Edinburgh Full-Time No working from home possible
McDonald's United Kingdom
Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities
  • Be the face of the restaurant by dealing with customers and ensuring everything runs smoothly in the customer areas.
  • Make children feel welcome, hand out balloons, organise special events, and look after customers' specific needs.
  • Maintain high standards of cleanliness in the dining area and toilets and help create a warm and welcoming atmosphere.
  • Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
  • Work in a fast-moving, high-energy environment with a genuine smile and ability to connect with customers to make them feel valued.
  • Demonstrate friendly, welcoming, courteous, and helpful behavior and work effectively as part of a team.
  • Use effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, to support customer service goals.
  • Maintain high energy levels while working efficiently and productively.
Qualifications & Expectations
  • Strong communication and interpersonal skills; ability to connect with customers and contribute to a positive dining experience.
  • Ability to remain energetic, attentive, and productive in a fast-paced environment.
  • Team player with a collaborative approach and a focus on customer care.
Benefits
  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands
  • And additional benefits
McDonald's United Kingdom

Contact Details:

McDonald's United Kingdom Recruitment Team