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- Tasks: Be the friendly face of our restaurant, greeting customers and ensuring a welcoming atmosphere.
- Company: Join a vibrant dining establishment focused on customer satisfaction and community engagement.
- Benefits: Enjoy flexible hours, team events, and opportunities for personal growth.
- Why this job: Make a positive impact on customers' experiences while having fun in a lively environment.
- Qualifications: No prior experience needed; just bring your smile and enthusiasm!
- Other info: Participate in seasonal events and charity activities to connect with your team and community.
The predicted salary is between 20000 - 30000 £ per year.
This is a vital role in our restaurant, as you will be the first person a customer interacts with upon entering the store. Your welcoming smile and approachable body language will set the tone for their experience. It is important to maintain a professional appearance and be readily available to assist with customer queries. While many may assume the role involves only cleaning tables, it encompasses much more. Please read carefully the various responsibilities you will be expected to perform and maintain:
- Greeting customers and engaging in light conversations
- Smiling and creating a friendly atmosphere
- Ensuring a safe and happy environment
- Cleaning and preparing tables for new customers
- Assisting and educating customers on how to use kiosks
- Delivering food to tables
- Interacting with children by providing coloring sheets and crayons
- Sweeping and mopping floors
- Emptying in-store and car park bins
- Maintaining cleanliness of toilets, including deep cleaning
- Performing detailed cleaning during quieter times, such as under tables and chair legs
- Dusting surfaces
- Discussing restaurant surveys and offers with customers to gather feedback for improvements
- Assisting staff with taking orders at tills
- Assembling food during busy periods
- Participating in charity events and team activities
- Selling raffle tickets
- Joining in seasonal events like Easter, Halloween, and Christmas dress-up days
This role is crucial for ensuring our customers feel comfortable and welcomed in our store. Your role is to be the friendly face they see and to foster positive moments, encouraging repeat visits. You are expected to uphold high standards of customer service at all times, from the moment they enter until they leave.
Dining Area Assistant - Longford Cannock - WS11 1TD - Full Time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dining Area Assistant - Longford Cannock - WS11 1TD - Full Time
✨Tip Number 1
Familiarise yourself with the restaurant's menu and services. This will enable you to confidently assist customers with their queries and recommendations, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be the first point of contact, being warm and approachable is key. Role-play scenarios with friends or family to enhance your conversational skills and body language.
✨Tip Number 3
Demonstrate your teamwork abilities. Highlight any previous experience working in a team environment, as this role requires collaboration with other staff members to ensure smooth operations during busy periods.
✨Tip Number 4
Show your commitment to cleanliness and safety. Be prepared to discuss how you maintain high hygiene standards in previous roles, as this is crucial for creating a safe and welcoming environment for customers.
We think you need these skills to ace Dining Area Assistant - Longford Cannock - WS11 1TD - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Dining Area Assistant. Highlight your relevant experience in customer service and any skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of the job that excite you, such as creating a friendly atmosphere or engaging with customers.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. Use bullet points to clearly outline your responsibilities and achievements, focusing on how they relate to the tasks mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Friendly Side
Since the role involves greeting customers and creating a welcoming atmosphere, make sure to showcase your friendly personality during the interview. Smile often and engage in light conversation with the interviewer to demonstrate your ability to connect with others.
✨Highlight Your Customer Service Skills
Discuss any previous experience you have in customer service roles. Be prepared to share specific examples of how you've handled customer queries or resolved issues, as this will show that you understand the importance of maintaining high standards of service.
✨Demonstrate Team Spirit
This position requires collaboration with other staff members. Talk about your experiences working in teams and how you contribute to a positive work environment. Mention any participation in team activities or charity events to illustrate your willingness to engage with colleagues.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios, such as how you would handle a busy period or assist a customer with using kiosks. Think through these situations beforehand and be ready to explain your thought process and actions clearly.
