Customer Care - Part Time - Thornliebank

Job Title: Customer Care Assistant at McDonald\’s McDonald\’s is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all. As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers\’ specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction. We operate in a fast-paced, high-energy environment, and we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued. Essential qualities include friendliness, approachability, courtesy, helpfulness, and teamwork. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required. Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more. #J-18808-Ljbffr