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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Make a real difference in customer experiences while working in a fun, fast-paced environment.
- Qualifications: Must be friendly, communicative, and able to maintain high energy levels.
- Other info: Great opportunity to develop teamwork skills and build lasting connections.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will deal with customers and ensure everything runs smoothly in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It is your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You will be working in a fast-moving, high-energy environment and we are looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Customer Care - Parc Fforestfach Mcdonalds |SA5 4DB employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Parc Fforestfach Mcdonalds |SA5 4DB
✨Tip Number 1
Get to know the company culture! McDonald's is all about values like Serve, Inclusion, and Community. When you walk in for your interview, show that you understand and embody these values. It’ll make you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your customer interaction skills! As a Customer Care Assistant, you'll be the face of the restaurant. Role-play with friends or family to nail down your friendly and welcoming approach. The more comfortable you are, the better you'll connect with customers during your interview.
✨Tip Number 3
Be ready to showcase your teamwork skills! McDonald's thrives on collaboration, so think of examples where you've worked well in a team. Share these stories during your interview to demonstrate that you can contribute positively to their high-energy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the McDonald's family. So, get your application in and let’s get you that job!
We think you need these skills to ace Customer Care - Parc Fforestfach Mcdonalds |SA5 4DB
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, you're applying for a role where connecting with customers is key!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or similar roles. We love seeing how you've made customers feel valued in the past. If you've organised events or worked in a team, shout about it!
Keep It Clear and Concise: While we want to know all about you, keep your application clear and to the point. Use simple language and avoid jargon. This will help us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with you and prepare examples from your past experiences that demonstrate your alignment with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Be ready to discuss your previous customer service experiences. Prepare specific examples where you made customers feel valued or resolved issues effectively. This will show your potential employer that you understand the importance of customer satisfaction.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, practice attentive listening and maintain eye contact. You might even want to rehearse common interview questions with a friend to ensure you can express your thoughts clearly and confidently.
✨Bring Your Energy
McDonald's operates in a fast-paced environment, so it's important to convey your high energy levels during the interview. Show enthusiasm for the role and the brand. A genuine smile and positive attitude can go a long way in making a great impression!
