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- Tasks: Join our team to deliver top-notch customer service and maintain restaurant standards.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a vibrant team that values your contributions and fosters a fun work environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills.
- Other info: Work in a fast-paced setting where your energy and smile make a difference.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
- Provide friendly, fast and accurate service.
- Complete tasks and activities in line with training, company guidelines and management direction.
- Follow all workplace safety, security and food hygiene procedures.
- Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Customer Care Guildford Friary Street - Full Time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Guildford Friary Street - Full Time
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or online, demonstrate how you embody these values, as they are central to the company's culture.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a friendly and courteous manner. Being able to listen attentively and respond positively will help you stand out during any interviews or informal chats.
✨Tip Number 3
Show your enthusiasm for the role by visiting a local McDonald's and observing the team in action. Take note of how they interact with customers and each other, and think about how you can bring that same energy and positivity to your own application.
✨Tip Number 4
Prepare to discuss your ability to work in a fast-paced environment. Think of examples from past experiences where you've successfully managed multiple tasks while maintaining high energy levels and a positive attitude.
We think you need these skills to ace Customer Care Guildford Friary Street - Full Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Crew Member at McDonald's. Familiarise yourself with their core values and how they translate into daily tasks.
Tailor Your CV: Highlight relevant experience in customer service or teamwork in your CV. Use specific examples that demonstrate your ability to provide excellent service and work well in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and aligns with McDonald's values. Mention your communication skills and ability to connect with customers, as these are key for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role during the interview. A genuine smile and positive attitude can go a long way in demonstrating that you would fit well within their team.
✨Emphasise Teamwork
As a Crew Member, you'll be part of a team that works together to provide excellent customer service. Be prepared to share examples of how you've successfully worked in a team before, highlighting your ability to support and collaborate with others.
✨Demonstrate Effective Communication Skills
Effective communication is key in this role. Practice active listening and ensure you maintain eye contact during the interview. You might also want to prepare a few scenarios where your communication skills made a difference in a previous job or situation.
✨Understand the Core Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how these values resonate with you and how you can embody them in your role as a Crew Member.
