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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, and discounts at top brands.
- Why this job: Make a real difference in customer experiences while working in a fun environment.
- Qualifications: A genuine smile, great communication skills, and a team player attitude.
- Other info: Fast-paced, energetic workplace with opportunities for growth and recognition.
The predicted salary is between 12000 - 18000 £ per year.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Responsibilities include working in our fast moving, high energy environment. We’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face‑to‑face verbal communication and eye‑contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits include holiday pay, service awards, meal allowance, employee discounts at all Roadchef sites and from top high street and online brands and much more.
Customer Care Full & Part Time Magor MSA employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Full & Part Time Magor MSA
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving and inclusion, so show us you understand that. Research their community initiatives and be ready to chat about how you can contribute.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be the face of the restaurant, think about how you can make customers feel welcome. Role-play with a friend or family member to nail that friendly vibe!
✨Tip Number 3
Be prepared for a fast-paced environment. McDonald's is all about high energy, so think of examples from your past where you've thrived under pressure. We want to see that you can keep up while maintaining a smile!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for the role and highlights your communication skills. We’re excited to see what you bring to the table!
We think you need these skills to ace Customer Care Full & Part Time Magor MSA
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your words goes a long way.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or similar roles. We love to see how you've made customers feel valued in the past. If you've organised events or handled specific customer needs, shout about it!
Keep It Clear and Concise: While we want to know all about you, it's important to keep your application clear and to the point. Use simple language and avoid jargon. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there, which can help you tailor your application even better.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, your ability to connect with customers is key. Prepare to discuss times when you've gone above and beyond for a customer or how you've handled difficult situations. Highlight your friendly and welcoming nature, as this will resonate well with the interviewers.
✨Practice Effective Communication
Effective communication is crucial in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as confident and approachable.
✨Emphasise Teamwork
McDonald's values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you've collaborated with others to achieve a common goal, and express your enthusiasm for being part of a dynamic team.
