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For Companies At a Glance
- Tasks: Join our team to deliver top-notch customer service in a fast-paced dining area.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy flexible hours, holiday pay, meal allowances, and discounts on travel and groceries.
- Why this job: Be part of a supportive team that values your energy and enthusiasm while gaining transferable skills.
- Qualifications: No prior experience needed; just bring a friendly attitude and effective communication skills.
- Other info: Work in a vibrant environment where you can grow and develop your career.
Customer Care, Dining Area – Flexible Hours
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you\’ll become part of a team, that works together to provide the best customer experience. If you\’ve visited one of our restaurants before, you’ve probably got some idea of what\’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you\’ll make it happen, whether you\’re preparing food, serving on the till or being out in the dining areas looking after our customers\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more….
Flexible Working
Work hours that fit around you and life’s surprises.
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
discounts
Travel
Enjoy staycations or trips abroad with discounts on travel fares.
skills
Gain Transferrable Skills
Whether you’re full-time or part-time, your role here will teach you skills for life.
discounts
Groceries & Food
Employee meal discounts at work along with discounts on groceries at major supermarkets.
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
discounts
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
MEET THE McD\’s TEAM
MEET THE McD\’s TEAM
Crew Member
\”There’s always support as you’re doing the role.\”
Transcript
Shift Leader
\”You have the opportunity to develop and progress, McDonald’s has such a great training programme and has supported me to become a Shift Leader.\”
Transcript
Customer Experience Leader
\”McDonald’s help me do the job I do by letting me be myself.\”
Transcript MEET THE McD\’s TEAM
Yardley Wood
School Road
Birmingham
United Kingdom
B14 4BJ
Customer Care, Dining Area – Flexible Hours
#J-18808-Ljbffr
Customer Care, Dining Area - Flexible Hours employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care, Dining Area - Flexible Hours
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or online, demonstrate how you embody these values, as they are central to the company's culture.
✨Tip Number 2
Showcase your customer service skills by sharing examples of how you've provided excellent service in previous roles. Be prepared to discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. McDonald's is known for its high energy, so be ready to talk about experiences where you successfully managed multiple tasks under pressure.
✨Tip Number 4
Prepare to engage with the team spirit that McDonald's promotes. Think of examples where you've worked collaboratively with others to achieve a common goal, as teamwork is essential in this role.
We think you need these skills to ace Customer Care, Dining Area - Flexible Hours
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand the responsibilities of a Crew Member at McDonald's. Familiarise yourself with their core values: Serve, Inclusion, Integrity, Community, and Family, as these will be important in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or teamwork. Emphasise any skills that align with the job description, such as effective communication, energy, and the ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of McDonald's values. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to creating a positive dining experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be part of a team. Be prepared to discuss your previous experiences working in teams and how you contributed to achieving common goals. Highlight your ability to support colleagues and work collaboratively.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on your listening skills and ensure you maintain eye contact. Practice clear and concise responses to demonstrate your ability to communicate well with customers and team members.
✨Understand the Brand Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how you embody these values in your work and how they align with your personal beliefs.
