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- Tasks: Be the friendly face of McDonald's, ensuring customers have a great experience.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a difference in your community while working in a fun, energetic environment.
- Qualifications: Must be friendly, communicative, and able to maintain high energy levels.
- Other info: Flexible hours available on weekdays and weekends for a balanced work-life.
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings . Please only apply if you are able to meet these requirements.
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to‑face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- and much more
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Customer Care - Cameron Toll - Edinburgh employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Cameron Toll - Edinburgh
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us how you embody these in your interactions. Research their initiatives and be ready to chat about them during your interview.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the restaurant, we want to see you shine in person. Try role-playing with a friend to nail that friendly, welcoming vibe that McDonald's is known for.
✨Tip Number 3
Show off your energy! McDonald's is a fast-paced environment, so bring your high energy levels to the table. During interviews, share examples of how you've thrived in busy situations before.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to embrace the McDonald's spirit!
We think you need these skills to ace Customer Care - Cameron Toll - Edinburgh
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and welcoming side. Remember, we’re all about serving our customers with a smile!
Tailor Your Application: Make sure to tailor your application to the role. Highlight any experience you have in customer service or working in a fast-paced environment. We love seeing how your skills align with our core values like inclusion and community.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our customers. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Show Your Customer Care Skills
Since this role is all about customer interaction, prepare to discuss your past experiences in customer service. Think of situations where you went above and beyond for a customer or handled a difficult situation with grace. Be ready to showcase your friendly and helpful nature!
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as approachable and engaging.
✨Demonstrate Your Team Spirit
McDonald's values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you contributed to a positive team dynamic and how you support your colleagues, especially in a fast-paced setting.
