At a Glance
- Tasks: Assist customers, maintain cleanliness, and create a welcoming atmosphere in the restaurant.
- Company: McDonald's is a globally recognised brand committed to core values like Serve, Inclusion, and Integrity.
- Benefits: Enjoy holiday pay, meal allowance, and employee discounts from top brands.
- Other info: Position located in Longwell; effective communication skills are essential.
- Why this job: Join a fast-paced environment where your friendly attitude makes a difference.
- Qualifications: Must be over 18 years old and fully available for all shifts, including overnight.
The predicted salary is between 12 - 12 £ per hour.
For this job you must be fully available for all shifts every day including overnights. McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face‑to‑face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Applicants must be over 18yrs old due to start and finish times of shift.
Customer Care Assistant-fully available for all shifts including overnight every day, Longwell [...] employer: McDonald's United Kingdom
Working at McDonald's in Longwell offers a vibrant team atmosphere and a commitment to inclusivity. Enjoy benefits like service awards and discounts while contributing to a respected global brand. The team values customer satisfaction and community engagement.