At a Glance
- Tasks: Join our team as a Crew Member, handling orders and ensuring cleanliness.
- Company: Be part of a vibrant, diverse workplace that values teamwork and customer service.
- Benefits: Enjoy flexible evening shifts, competitive pay, and a fun work environment.
- Why this job: Make a lasting impression on customers while developing valuable skills in a fast-paced setting.
- Qualifications: Must be 18+, with a positive attitude and ability to multitask.
- Other info: Evening shifts from 5pm to 2am; perfect for students looking for part-time work.
Crew Member
The role of a Crew member is amazing. The areas you will control and be in charge of are so important. This will vary from taking orders to completing deep cleaning in the store.
You will be part of a big team and the ability to work with such a diverse work force is very important. Crew members will need to work at a fast pace with many situations where you will need to multitask.
Our stores become very busy within minutes we would need to ensure we are alert at all times. The moment we see a customer we need to become available to assist them, whether that is taking their order, assisting with kiosks or giving extra sauces or napkins.
The service we give has a lasting impression on each customer and will most definitely determine if they return to us. Our customers need to be values and listened to each and every time. We need to be sensitive to their concerns and questions.
Responsibilities (In no particular order)
- Excellent communication with team members
- Being on your feet for most of the shift
- The ability to work in a fast paced environment
- Stocking up all areas, this can be from Frozen products to dry products
- Safe lifting of stock
- Taking orders, this can be on the front counter or in the Drive Thru
- Cash handling
- Working side to side with other team members on the same area
- Cooking food
- Preparing orders, in store, drive thru and delivery orders
- Managing the drinks station
- Communicating with Uber drivers – They are part of our team when taking our customer orders
- Taking orders out to customers in the Dining area
- Sweeping the floor
- Mopping the floors
- Doing detailed cleaning, scrubbing legs and wheels of tables, units
- Washing up, using our step by step methods
- Cleaning grease vats – Not so great job but has to be done
- Changing cloths, using washing machines
- Changing rubbish bins
- Completing food waste counts
These are again some of the most common areas we expect of a Crew Member.
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Crew Member - Reedswood - Evenings 5pm - 2am Must be 18+ employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member - Reedswood - Evenings 5pm - 2am Must be 18+
✨Tip Number 1
Familiarise yourself with the specific duties of a Crew Member. Understanding tasks like taking orders, managing the drinks station, and cleaning will help you demonstrate your readiness for the role during any informal chats or interviews.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you successfully multitasked or handled busy situations, as this will resonate well with the hiring team.
✨Tip Number 3
Highlight your communication skills. Since you'll be working closely with a diverse team and interacting with customers, being able to convey your thoughts clearly and listen actively is crucial. Prepare to discuss how you've effectively communicated in past roles.
✨Tip Number 4
Be ready to demonstrate your customer service mindset. Think about times when you went above and beyond for a customer or resolved a concern. This will show that you understand the importance of creating a positive experience for customers.
We think you need these skills to ace Crew Member - Reedswood - Evenings 5pm - 2am Must be 18+
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for a Crew Member. Highlight your ability to multitask, work in a fast-paced environment, and communicate effectively with team members.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or similar roles. Emphasise any previous work where you had to manage multiple tasks or work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you can contribute to the team and provide excellent customer service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Team Spirit
Since the role involves working closely with a diverse team, highlight your ability to collaborate and communicate effectively. Share examples of how you've successfully worked in teams before, especially in fast-paced environments.
✨Demonstrate Multitasking Skills
The job requires juggling multiple tasks at once. Prepare to discuss situations where you managed several responsibilities simultaneously, such as taking orders while assisting customers or stocking supplies.
✨Emphasise Customer Service Experience
Customer satisfaction is key in this role. Be ready to talk about your previous experiences in customer service, focusing on how you handled customer concerns and ensured they felt valued.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle the physical demands of the job, like being on your feet for long periods and performing cleaning tasks. Think about how you can demonstrate your readiness for these responsibilities.