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- Tasks: Deliver top-notch customer service and maintain a clean, friendly restaurant environment.
- Company: Join the iconic McDonald's team, known for its commitment to values and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Why this job: Be part of a dynamic team that creates memorable experiences for customers every day.
- Qualifications: Must be friendly, energetic, and able to work flexible shifts.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
The predicted salary is between 11 - 16 £ per hour.
To meet the criteria for this role, you will be required to be available to work within weekdays and weekends, working shifts across early mornings, afternoons & evenings. Please only apply if you are able to meet these requirements.
McDonald’s is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. If you’ve visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you will make it happen, whether you’re preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
- Provide friendly, fast and accurate service.
- Complete tasks and activities in line with training, company guidelines and management direction.
- Follow all workplace safety, security and food hygiene procedures.
- Treat all customers and colleagues with courtesy and respect working as a supportive team member.
As a Customer Care Crew Member, you will ensure cleanliness of the restaurant’s dining area, including bins and toilet area. You will engage with customers within the restaurant. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.
Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands and much more.
Part-time Customer Care in Coatbridge employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Customer Care in Coatbridge
✨Tip Number 1
Get to know the brand! Before your interview, spend some time familiarising yourself with McDonald's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to engage with customers and provide a friendly experience will set you apart from other candidates.
✨Tip Number 3
Be flexible with your availability! Since the role requires working various shifts, showing that you can adapt to different schedules will make you a more attractive candidate. Highlight your willingness to work early mornings, afternoons, and weekends.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Part-time Customer Care in Coatbridge
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. Since we need someone who can work weekdays and weekends across various shifts, let us know when you can be there to help out!
Emphasise Team Spirit: We love a good team player! In your application, mention any experiences where you've worked well with others. It’s all about creating that friendly atmosphere for our customers.
Be Customer-Focused: Remember, it’s all about the customer experience! Share examples of how you've provided excellent service in the past. We want to see that you can bring a smile and positive energy to our restaurant.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us at McDonald's.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Understanding these principles will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Show Your Energy
Since this role requires high energy levels, be sure to convey your enthusiasm during the interview. Practice speaking with a smile and maintaining an upbeat tone. This will demonstrate that you can bring the same positive energy to the restaurant environment.
✨Practice Customer Engagement
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories, highlighting your ability to connect with customers and make them feel valued. This is key for a role focused on delivering a brilliant customer experience.
✨Prepare for Teamwork Questions
As a Crew Member, teamwork is essential. Prepare to discuss how you've worked effectively in teams before. Think about specific situations where you supported colleagues or contributed to a group goal, as this will show your ability to work well in a fast-paced environment.
