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- Tasks: Be the friendly face of McDonald's, ensuring customers have a great experience.
- Company: Join the iconic McDonald's brand with over 50 years of history.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Make a difference in customers' days while working in a vibrant team.
- Qualifications: No prior experience needed, just a passion for customer service.
- Other info: Great opportunity for career growth in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
This job requires you working full time hours 30 plus. Must be available between these hours - Full Time - 07:00 till 23:00pm.
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Responsibilities:
- As a Customer Care Assistant, be the face of the restaurant and interact with customers to ensure everything runs smoothly in customer areas.
- Make children feel welcome, hand out balloons, organise special events, and look after customers' specific needs.
- Maintain high standards of cleanliness in the dining area and toilets and help create a warm and welcoming atmosphere.
- Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
- Work in a fast-moving, high-energy environment and connect with customers to make them feel valued.
Cardiff Excelsior Road Full Time Customer Care employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiff Excelsior Road Full Time Customer Care
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and think about how you can embody them. We want to see how you can fit into our community and contribute to that warm, welcoming atmosphere.
✨Tip Number 2
Practice your customer interaction skills! Since you'll be the face of the restaurant, role-play with a friend or family member. Show us how you’d make customers feel valued and ensure they have a great experience.
✨Tip Number 3
Be ready to share your ideas! During the interview, think about how you can help create special events or improve customer satisfaction. We love hearing fresh ideas that can enhance our community vibe.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for the role and highlights your commitment to our core values. We’re excited to see what you bring to the table!
We think you need these skills to ace Cardiff Excelsior Road Full Time Customer Care
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our core values like Serve and Community.
Tailor Your Application: Make sure to tailor your application to the Customer Care Assistant role. Highlight any relevant experience you have in customer service or working in fast-paced environments. We love seeing how your skills match what we’re looking for!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and concise. Stick to the point and make sure your key skills and experiences stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to research McDonald's UK and its core values: Serve, Inclusion, Integrity, Community, and Family. Understanding these values will help you align your answers with what the company stands for, showing that you're a great fit for their culture.
✨Customer Interaction Scenarios
Prepare for questions about customer service scenarios. Think of examples from your past experiences where you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to connect with customers and maintain a positive atmosphere.
✨Show Your Energy
Since this role is in a fast-paced environment, it's important to convey your energy and enthusiasm during the interview. Practice speaking clearly and confidently, and don’t be afraid to show your personality. A warm smile and positive attitude can go a long way!
✨Ask Thoughtful Questions
At the end of the interview, make sure to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if the workplace is right for you.
