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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join a globally recognised brand with over 50 years of commitment to community and values.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Work in a fast-paced environment where your smile makes a difference every day.
- Qualifications: Must be friendly, communicative, and able to work flexible shifts.
- Other info: Great opportunity for teamwork and personal growth in a supportive atmosphere.
The predicted salary is between 11 - 16 £ per hour.
To meet the criteria for this role, you will be required to be available to work within weekdays and weekends, working shifts across early mornings, afternoons & evenings. Please only apply if you are able to meet these requirements.
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast-moving, high-energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Bridgend Outlet Village Part-time Customer Care Assistant employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bridgend Outlet Village Part-time Customer Care Assistant
✨Tip Number 1
Get to know the company culture! McDonald's is all about values like Serve, Inclusion, and Community. When you chat with them, show that you understand and resonate with these values. It’ll help you stand out as someone who fits right in!
✨Tip Number 2
Practice your customer interaction skills! Since you'll be the face of the restaurant, think about how you can make customers feel welcome. Maybe role-play with a friend or family member to get comfortable with those friendly greetings and attentive listening.
✨Tip Number 3
Be ready to showcase your energy! This role is fast-paced, so during interviews, share examples of times when you've thrived in busy environments. Show them you can keep up the high energy while still being productive and efficient.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at McDonald's. Let’s get you that job!
We think you need these skills to ace Bridgend Outlet Village Part-time Customer Care Assistant
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. Since the role requires shifts across weekdays and weekends, we want to see that you can meet these requirements right from the start!
Emphasise Your Customer Skills: As a Customer Care Assistant, you'll be the face of our restaurant. Use your application to showcase any previous experience in customer service or how you naturally connect with people. We love a genuine smile!
Keep It Clean and Clear: Your application should be tidy and easy to read. Avoid jargon and keep your language straightforward. We appreciate clarity, just like we do in our dining areas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with you and be ready to share examples of how you've demonstrated them in your previous roles.
✨Showcase Your Customer Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare to discuss your experience in customer service. Think of specific instances where you made a customer feel valued or resolved an issue effectively. This will show that you understand the importance of customer satisfaction.
✨Be Ready for Shift Questions
Since the role requires flexibility with shifts across weekdays and weekends, be prepared to discuss your availability. Be honest about when you can work and show enthusiasm for the varied hours. This demonstrates your commitment to being a reliable team member.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, practice attentive listening and maintain eye contact. You might even want to role-play common customer scenarios with a friend beforehand. This will help you feel more confident in showcasing your friendly and welcoming nature.
