At a Glance
- Tasks: Lead and motivate teams to create a welcoming dining experience across three McDonald's restaurants.
- Company: Join a vibrant McDonald's franchise in Leeds and Bradford.
- Benefits: Competitive salary, full-time hours, and opportunities for community engagement.
- Why this job: Make a real impact on customer experiences and local community events.
- Qualifications: Strong leadership skills and a passion for exceptional customer service.
- Other info: Dynamic role with travel between locations and potential for career growth.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a Hospitality Manager to lead the front of house experience across our three McDonald’s restaurants in Leeds and Bradford. As Hospitality Manager, you’ll play a key role in ensuring our dining areas are welcoming, clean, and engaging for every guest, every time. Working directly with the franchisee, you’ll manage and develop our dining area teams, uphold the highest standards of service, and bring energy and warmth to our community focused initiatives.
What you’ll do:
- Lead and motivate dining area teams across three busy McDonald’s restaurants
- Maintain exceptional customer service and hospitality standards
- Build strong relationships with customers and the local community
- Coordinate and deliver in store community events
- Work closely with the franchisee to drive engagement and customer satisfaction
- Oversee front-of-house presentation, cleanliness, and team performance
- Travel between restaurants as and when required
What we’re looking for:
- A people-focused leader with a passion for great customer service
- Strong communication and organisational skills
Hospitality Manager - Leeds/Bradford - Full time - Salaried employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager - Leeds/Bradford - Full time - Salaried
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at McDonald's. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the restaurants you're applying to. Get a feel for the vibe and maybe even chat with the team. It shows initiative and gives you a chance to make a memorable impression.
✨Tip Number 3
Prepare for the interview by thinking about how you can bring energy and warmth to the role. Have examples ready of how you've led teams or improved customer experiences in the past. We love to see passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in Leeds and Bradford.
We think you need these skills to ace Hospitality Manager - Leeds/Bradford - Full time - Salaried
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for customer service and hospitality. Share specific examples of how you've created welcoming environments in previous roles – we love to hear about your experiences!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hospitality Manager role. Highlight relevant skills and experiences that align with what we're looking for, like team leadership and community engagement. It shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our restaurants.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and culture!
How to prepare for a job interview at McDonald's United Kingdom
✨Know Your McDonald's Inside Out
Before the interview, make sure you’re familiar with McDonald’s values and their approach to customer service. Research the specific restaurants in Leeds and Bradford, and think about how you can enhance the dining experience there.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to lead teams effectively. Prepare examples of how you've motivated staff in the past or improved team performance. Be ready to discuss your leadership style and how it aligns with creating a welcoming environment.
✨Engage with Community Initiatives
Since community engagement is key for this role, think of ideas for local events or initiatives that could benefit the restaurants. Share these during your interview to demonstrate your proactive approach and commitment to the local area.
✨Practice Your Communication Skills
Strong communication is essential for this position. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you convey warmth and enthusiasm.