At a Glance
- Tasks: Engage with customers, maintain cleanliness, and organise special events in the restaurant.
- Company: McDonald's is a globally recognised brand committed to core values like Serve, Inclusion, and Community.
- Benefits: Enjoy holiday pay, meal allowance, and employee discounts from top brands.
- Other info: Position located in Small Heath, working in a fast-paced environment.
- Why this job: Be the face of McDonald's, creating a welcoming atmosphere for customers.
- Qualifications: Must possess effective communication skills and a friendly demeanor.
The predicted salary is between 10 - 12 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Customer Care Assistant - McDonald's Small Heath in Birmingham employer: McDonald's United Kingdom
Join McDonald's in Small Heath, where you can enjoy benefits like service awards and meal allowances. Be part of a team that values inclusion and community, making every customer feel valued.
