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- Tasks: Be the friendly face of McDonald's, ensuring customers have a brilliant experience every visit.
- Company: Join the iconic McDonald's brand with over 50 years of commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Make a real impact by creating a warm atmosphere and connecting with customers.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
- Other info: Great opportunity for career growth in a supportive and inclusive environment.
The predicted salary is between 18000 - 24000 £ per year.
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you’ll become part of a team that works together to provide the best customer experience. If you’ve visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You may also take part in the planning and implementation of children’s parties, coffee mornings, children’s competitions and other special events organised by your restaurant.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Aylesbury DT HP19 8BU Customer Care Assistant - Full time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aylesbury DT HP19 8BU Customer Care Assistant - Full time
✨Tip Number 1
Get to know the McDonald's vibe! Visit a few local restaurants, chat with the staff, and soak up the atmosphere. This will help you understand what it means to be part of the team and give you some great talking points during your interview.
✨Tip Number 2
Show off your people skills! As a Customer Care Assistant, you'll be the face of McDonald's, so practice how you can make customers feel welcome. Think about examples from your past experiences where you've gone above and beyond for someone.
✨Tip Number 3
Be ready to demonstrate your commitment to the core values. McDonald's is all about Serve, Inclusion, Integrity, Community, and Family. Prepare some stories that highlight how you've embodied these values in your previous roles or everyday life.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources on our site to help you prepare for interviews and learn more about the role.
We think you need these skills to ace Aylesbury DT HP19 8BU Customer Care Assistant - Full time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about why you love customer service.
Tailor Your Application: Make sure to tailor your application to the role of Customer Care Assistant. Highlight any relevant experience you have, especially in creating a welcoming atmosphere or working with children. We love seeing how you connect with our core values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the team. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with you and be ready to share examples of how you've demonstrated them in your previous roles.
✨Customer Experience Focus
As a Customer Care Assistant, your main goal is to ensure customers have a brilliant experience. Prepare to discuss specific instances where you've gone above and beyond for customers. Highlight your ability to create a welcoming atmosphere and handle customer needs effectively.
✨Team Player Mindset
McDonald's thrives on teamwork, so be prepared to talk about your experiences working in a team. Share stories that showcase your collaboration skills and how you contribute to a positive team environment, especially in fast-paced situations.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the training process for new employees or how the team celebrates successes together. It’s a great way to demonstrate your enthusiasm for joining the team.
