Assistant Manager McDonald\'s

[00:00]My name is Jake and I\’m a second assistant manager.

[00:03]My job role entails scheduling people and training.

[00:06]I have to make sure that everything is in place. I lead

[00:09]people to get great results for restaurants. Make sure that they

[00:12]are feeling safe in an environment. To become a manager

[00:15]or applying for McDonald\’s. You need to let your personality shine

[00:18]through. You need to allow yourself to grow and McDonald\’s

[00:21]will help you with that. To be a great manager. I believe

[00:24]that you need honesty integrity and strength. The

[00:27]confidence that I gained throughout work at McDonald\’s I\’ve

[00:30]taken it into my personal life. I\’m a much more confident person.

[00:33]I used to shy away from things and now I\’m just I thrive

[00:36]for any task. It\’s so fun to work

[00:39]at McDonald\’s and as store specific, we are one big

[00:42]family.

Overview

McDonald\’s is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day; in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. We\’re a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy.

The Assistant Manager is the first step on the journey to leading and inspiring teams, within one of our £multi-million restaurants. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers.

The Role

This accelerated training programme is the first step on the journey to leading and inspiring teams, within one of our restaurants. When you move through the initial training stage, you will be promoted to a 2nd Assistant Manager, and become an even bigger part of the core restaurant management support system. From there, your journey could take you to 1st Assistant, Business Manager and beyond!

Over the course of nine months you’ll learn how our values shape our business from the ground up. The hands on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts.

We want our customers and our people to feel valued and appreciated at all times, and you will help us achieve that as you gain momentum, and take responsibility, of shifts and our key systems and processes. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!

Responsibilities

1. Role model customer focused behaviours
2. Act with integrity, honesty, and in line with our McDonald’s values
3. Display leadership by coaching the team and providing them feedback and development opportunities
4. Lead the team to have a shared understanding and vision of an exceptional customer experience
5. Work with the wider management team to implement strategies to improve the business on sales and profitability
6. Analyse trends inside and outside of the restaurants that can impact the business

Team Environment

You’ll work together with our crew, crew trainers, customer care teams and managers of all levels who will support you on your intensive learning journey.

Background Requirements

1. This fast-paced programme is open to people with experience of leading teams, both in and out of the sector, and graduates.
2. You are someone who inspires and motivates others with your ambition and hands on approach to learning.
3. Throughout your journey, we will give you the training, knowledge and tools to further develop your skills to make you feel truly confident.
4. Every day in McDonald’s is different and to complete the training period, you will need determination and to give maximum effort across every task.
5. Being open to change is a value that will help you lead your team through any challenge.

Benefits

Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Private Health care package, Meal allowance, Employee discounts from top high street and online brands and much more…

Location

There’s always support as you’re doing the role.

Training and Support

At McDonald\’s we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers.

Holiday Pay

6 weeks’ paid holiday is awarded to all Trainee Managers who join us at McDonald’s.

Stakeholder Pension Scheme

As a Trainee Manager, you will have the opportunity to join the stakeholder pension scheme.

Performance Reviews

We’ll review your performance formally every six months, with regular catch-ups in between. Your pay will be reviewed annually based on these reviews.

Paid Sabbatical

To recognise your hard work and commitment, we will award you with up to two months’ paid sabbatical leave following every 10 years of consecutive service.

Free Meal

You’ll be entitled to a free meal during your shift.

Learning and Development

At McDonald’s, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we’ll give you the chance.

Employee Discounts

Discounts at hundreds of major high-street and online retailers.

Why Work Here

Our values show what matters most to us and tell the world what McDonald\’s stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.

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