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- Tasks: Deliver top-notch customer service and maintain a clean, friendly dining area.
- Company: Join the iconic McDonald's team, known for its core values and community spirit.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a fast-paced environment where your smile makes a difference.
- Qualifications: Great communication skills and a passion for customer care.
- Other info: Opportunities for growth in a supportive team atmosphere.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you will become part of a team that works together to provide the best customer experience. If you have visited one of our restaurants before, you have probably got some idea of what is involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you will make it happen, whether you are preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you will be working in our fast moving, high energy environment and we are looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. In addition, this role will provide opportunities to ensure the customer journey is to the highest standard possible. The role will be natural for an experienced individual with a customer focus.
Benefits package includes:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- and much more...
Ashford Chart Road - Dining Area-Customer Care employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ashford Chart Road - Dining Area-Customer Care
✨Tip Number 1
Get to know the McDonald's vibe! Before your interview, pop into a local branch and observe how the team interacts with customers. This will help you understand their values and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face. Remember, a friendly smile and good communication can make all the difference!
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your enthusiasm shine through. Share examples of how you've connected with customers in the past and how you can bring that same energy to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the McDonald's family. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Ashford Chart Road - Dining Area-Customer Care
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values like Serve and Community.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience you have in customer service or teamwork, and mention how you can contribute to creating a friendly and welcoming environment for our customers.
Keep It Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use simple language and avoid jargon, so we can easily see why you’d be a great fit for our team at McDonald's.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with the company culture.
✨Showcase Your Customer Service Skills
Since the role is all about providing a brilliant customer experience, prepare to discuss specific instances where you've gone above and beyond for customers. Highlight your ability to communicate effectively and maintain a friendly demeanour, even in busy situations.
✨Demonstrate Team Spirit
McDonald's thrives on teamwork, so be ready to talk about your experiences working in a team environment. Share stories that illustrate your collaborative spirit and how you support your colleagues to achieve common goals.
✨Prepare for a Fast-Paced Environment
Given the high-energy nature of the role, think about how you manage stress and stay productive under pressure. Be prepared to discuss how you maintain high energy levels while ensuring quality service, as this will resonate well with the interviewers.
