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- Tasks: Join our team to deliver top-notch customer service and maintain restaurant standards.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a vibrant team that values your energy and enthusiasm while making customers feel special.
- Qualifications: No prior experience needed, just a friendly attitude and great communication skills.
- Other info: Work in a fast-paced environment where your smile makes a difference!
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team that works together to provide the best customer experience.
If you've visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you’re preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
- Provide friendly, fast and accurate service.
- Complete tasks and activities in line with training, company guidelines and management direction.
- Follow all workplace safety, security and food hygiene procedures.
- Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more. In addition, this role will provide opportunities to ensure the customer journey is to the highest standard possible. The role will be natural for an experienced individual with a customer focus.
Ashford Orbital Park - Customer Care employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ashford Orbital Park - Customer Care
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being friendly and approachable, as these traits are essential for a role that revolves around customer care.
✨Tip Number 3
Visit a McDonald's restaurant and observe the staff in action. Take note of their interactions with customers and how they maintain a high-energy environment. This will give you insights to discuss during your application process.
✨Tip Number 4
Showcase your ability to work in a team by sharing examples from past experiences where you collaborated effectively. Highlighting your teamwork skills will resonate well with the hiring managers at McDonald's.
We think you need these skills to ace Ashford Orbital Park - Customer Care
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Care position at McDonald's. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles or experiences that demonstrate your ability to provide friendly and efficient service. Use specific examples to showcase your skills in communication and teamwork.
Showcase Your Values: McDonald's values are central to their brand. Make sure to reflect these values—Serve, Inclusion, Integrity, Community, and Family—in your application. Explain how you embody these principles in your work ethic and interactions with customers.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at McDonald's United Kingdom
✨Emphasise Your Customer Service Skills
Make sure to highlight any previous experience you have in customer service roles. Talk about how you've handled difficult situations and ensured customer satisfaction, as this aligns perfectly with McDonald's commitment to providing a brilliant experience for every customer.
✨Showcase Teamwork Abilities
McDonald's values teamwork highly, so be prepared to discuss examples of how you've worked effectively within a team. Share specific instances where your collaboration led to successful outcomes, demonstrating that you can contribute positively to their supportive environment.
✨Demonstrate Effective Communication Skills
Effective communication is key in this role. Practice active listening and ensure you can articulate your thoughts clearly. During the interview, maintain eye contact and engage with the interviewer to show that you can connect with customers just as well.
✨Exude Enthusiasm and Energy
McDonald's is looking for candidates who can bring energy to their fast-paced environment. Show your enthusiasm for the role during the interview by smiling and expressing genuine interest in working with the team. This will help convey that you are a good fit for their high-energy atmosphere.
