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- Tasks: Join our team to deliver top-notch customer service and maintain restaurant standards.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a vibrant team that values your contribution and offers growth opportunities.
- Qualifications: No prior experience needed, just bring your enthusiasm and great communication skills.
- Other info: Training will take place at nearby locations before the restaurant opens.
This restaurant is not yet open, and you\’ll need to be able to complete your training in either the Orbital Park or Eureka Park restaurant.
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you\’ll become part of a team, that works together to provide the best customer experience. If you\’ve visited one of our restaurants before, you’ve probably got some idea of what\’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you\’ll make it happen, whether you\’re preparing food, serving on the till or being out in the dining areas looking after our customers\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more….
In addition, this role will provide opportunities to ensure the customer journey is to the highest standard possible. The role will be natural for an experienced individual with a customer focus.
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Ashford Chart Road (New) - Customer Care employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ashford Chart Road (New) - Customer Care
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in interviews or networking, highlight how your personal values align with these principles to show you're a great fit for the team.
✨Tip Number 2
Visit a McDonald's restaurant before your application. Observe the customer service style and the teamwork in action. This will give you insights to discuss during your interview, demonstrating your genuine interest in the role and the brand.
✨Tip Number 3
Practice your communication skills, especially face-to-face interactions. Role-play scenarios where you might need to assist customers or work with colleagues. This will help you feel more confident and prepared to showcase your friendly and helpful nature.
✨Tip Number 4
Be ready to discuss your ability to thrive in a fast-paced environment. Think of examples from past experiences where you've successfully managed multiple tasks while maintaining high energy levels and delivering excellent service.
We think you need these skills to ace Ashford Chart Road (New) - Customer Care
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Crew Member at McDonald's. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the core values of McDonald's: Serve, Inclusion, Integrity, Community, and Family. Use specific examples to demonstrate how you embody these values.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work in a fast-paced environment and your commitment to providing excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the customer care role.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role during the interview. Share why you want to work there and how you can contribute to creating a positive customer experience.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be part of a team. Highlight your ability to work collaboratively with others. Share examples from past experiences where you successfully worked as part of a team to achieve a common goal.
✨Emphasise Customer Service Experience
Since the role focuses on providing excellent customer service, be prepared to discuss any previous experience you have in this area. Use specific examples to illustrate how you've gone above and beyond to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations in a fast-paced environment. Think about how you would respond to difficult customers or manage multiple tasks at once, and practice articulating your thought process.
