Crew Member

New Pay Rates

• Full Time / Fully Flexible Available any day and over nights

Location

Pontypool
New Inn
Pontypool
NP4 0XB

Job Type

Full Time / Fully Flexible Available any day and over nights.

Company Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Role Description

Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.

As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

Desired Qualities

• Friendly, welcoming, courteous and helpful behaviour
• Work well as part of a team
• Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact
• Ability to maintain high energy levels whilst working efficiently and productively
• A genuine smile, enthusiasm, energy, and ability to connect with customers and make them feel valued

Benefits and Perks

• Flexible Working: Work hours that fit around you and life's surprises.
• Employee Assistance Programme: Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
• Travel Discounts: Enjoy staycations or trips abroad with discounts on travel fares.
• Gain Transferrable Skills: Whether you're full-time or part-time, your role here will teach you skills for life.
• Grocery & Food Discounts: Employee meal discounts at work along with discounts on groceries at major supermarkets.
• Emotional Health Support: Supporting your mental and emotional wellbeing and coping with life events.
• Meals at Work: You can choose food from our restaurant menu on your break and can even try the latest promotions.
• Discounted Gym Memberships: Stay fit and healthy with discounts on gym memberships.
• Financial Support: Guidance on managing your finances and how to save for long-term goals.
• Books & Entertainment: Access great discounts on PC and video games, magazines, books, and music.
• Life Assurance: Providing a tax‑free lump sum to your loved ones, helping reduce financial worries at a difficult time.
• Fashion: Get discounts at hundreds of major high‑street and online retailers.
• Health Insurance: Free health insurance that covers you and your family.
• Health & Beauty: From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers.
• Recognition: Recognising you for living our values through the great work you do.
• Utilities: Receive discounts at high‑street and online homeware stores.
• Values Heroes: We live by our values and we reward those who demonstrate their commitment to them.
• Length of Service: Your length of service doesn't go unnoticed - we reward you with monetary benefits for long service.
• Physical Health Support: Helping you make healthy lifestyle choices and address health issues.
• Bonus Potential: Receive extra financial rewards for your hard work, in addition to your salary.

Additional Allowance

Premium Shift: If you work overnights, between the hours of midnight and 5am, you'll earn extra pay.

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McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more....

Benefits perks Flexible Working Work hours that fit around you and life's surprises.

wellness Employee Assistance Programme Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.

discounts Travel Enjoy staycations or trips abroad with discounts on travel fares.

skills Gain Transferrable Skills Whether you're full-time or part-time, your role here will teach you skills for life.

discounts Groceries & Food Employee meal discounts at work along with discounts on groceries at major supermarkets.

wellness Emotional Health Support Supporting your mental and emotional wellbeing and coping with life events.

perks Meals at Work You can choose food from our restaurant menu on your break and can even try the latest promotions.

discounts Discounted Gym Memberships Stay fit and healthy with discounts on gym memberships.

perks Financial Support Guidance on managing your finances and how to save for long term goals.

discounts Books & Entertainment Access great discounts on PC and video games, magazines, books and music.

perks Life Assurance Providing a tax‑free lump sum to your loved ones, helping reduce financial worries at a difficult time.

discounts Fashion Get discounts at hundreds of major high‑street and online retailers.

wellness Health Insurance Free health insurance that covers you and your family.

discounts Health & Beauty From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers.

recognition Employee of the month Recognising you for living our values through the great work you do.

discounts Utilities Receive discounts at high‑street and online homeware stores.

wellness Values Heroes We live by our values and we reward those who demonstrate their commitment to them.

recognition Length of service Your length of service doesn't go unnoticed - we reward you with monetary benefits for long service.

wellness Physical Health Support Helping you make healthy lifestyle choices and address health issues.

recognition Bonus Potential Receive extra financial rewards for your hard work, in addition to your salary.

allowance Premium Shift If you work overnights, between the hours of midnight and 5am, you'll earn extra pay.

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