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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Work in a vibrant environment where your smile makes a difference and teamwork thrives.
- Qualifications: Must be over 18 with excellent communication skills and a positive attitude.
- Other info: This is a full-time role perfect for those who love engaging with people.
The predicted salary is between 24000 - 36000 £ per year.
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more………..
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Reading Friar Street - Customer Care - Over 18 Full Time employer: McDonald's Limited
Contact Detail:
McDonald's Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reading Friar Street - Customer Care - Over 18 Full Time
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, demonstrate how you embody these values, as they are central to the brand's identity.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on active listening and maintaining eye contact, as these are crucial for creating a welcoming atmosphere for customers.
✨Tip Number 3
Get to know the local community and any events happening nearby. Being aware of local happenings can help you connect with customers and create a more engaging experience for them.
✨Tip Number 4
Show enthusiasm for teamwork by sharing examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well in a fast-paced environment will make you stand out.
We think you need these skills to ace Reading Friar Street - Customer Care - Over 18 Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Customer Care Assistant at McDonald's. Highlight how your skills align with their core values: Serve, Inclusion, Integrity, Community, and Family.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or similar roles. Emphasise your ability to communicate effectively, work as part of a team, and maintain high energy levels in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you embody the values of McDonald's.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at McDonald's Limited
✨Show Your Enthusiasm
McDonald's values a genuine smile and a positive attitude. Make sure to express your excitement about the role and the company during the interview. Share why you want to be part of their team and how you can contribute to creating a welcoming atmosphere.
✨Demonstrate Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare examples from your past experiences where you've successfully dealt with customers, resolved issues, or created a positive experience. Highlight your ability to connect with people and make them feel valued.
✨Emphasise Teamwork
Working well as part of a team is crucial in this role. Be ready to discuss your experiences working in teams, how you support your colleagues, and how you contribute to a positive work environment. Show that you understand the importance of collaboration in a fast-paced setting.
✨Practice Effective Communication
Effective communication is key in customer care. During the interview, focus on your listening skills and how you engage in conversations. Use eye contact and maintain a friendly tone to demonstrate your ability to connect with others, which is essential for this position.
