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- Tasks: Be the friendly face of McDonald's, ensuring a welcoming dining experience for all customers.
- Company: Join one of the world's most recognised brands committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks!
- Why this job: Work in a vibrant environment where your smile makes a difference and teamwork thrives.
- Qualifications: Must be friendly, communicative, and able to maintain high energy in a fast-paced setting.
- Other info: Ideal for those available evenings and weekends; perfect for students seeking flexible hours.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
The ideal candidate should be available in the evenings midweek and available to work anytime at the weekend.
Dining Area Assistant- Braehead Drive Thru - Part Time employer: McDonald's Limited
Contact Detail:
McDonald's Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dining Area Assistant- Braehead Drive Thru - Part Time
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, demonstrate how you embody these values, as they are central to the brand's identity.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being friendly and approachable, as this will help you connect with customers and create a welcoming atmosphere.
✨Tip Number 3
Show enthusiasm for teamwork by discussing past experiences where you've successfully collaborated with others. Highlighting your ability to work well in a team will resonate with the hiring managers.
✨Tip Number 4
Be prepared to share examples of how you've handled customer interactions in the past. Think of specific situations where you made someone feel valued or resolved an issue, as this will showcase your customer care skills.
We think you need these skills to ace Dining Area Assistant- Braehead Drive Thru - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Dining Area Assistant. Highlight key skills such as customer service, communication, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences where you demonstrated friendliness and effective communication.
Craft a Personal Statement: Write a personal statement that showcases your passion for customer service and your ability to create a welcoming atmosphere. Mention how you embody the core values of McDonald's, such as inclusion and community.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at McDonald's Limited
✨Show Your Customer Service Skills
As a Dining Area Assistant, you'll be the face of the restaurant. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with customers and make them feel valued.
✨Emphasise Teamwork
This role requires working well as part of a team. During the interview, mention experiences where you collaborated with others to achieve a common goal. Show that you understand the importance of teamwork in a fast-paced environment.
✨Demonstrate Effective Communication
Effective communication is key in this role. Practice active listening and be ready to discuss how you ensure clear communication with both customers and colleagues. Use examples that showcase your attentive listening and verbal skills.
✨Maintain a Positive Attitude
A genuine smile and a positive attitude are essential for this position. Convey your enthusiasm for the role during the interview. Share how you stay motivated and energetic, even during busy shifts, to create a welcoming atmosphere for customers.
