Customer Team Member Co-op in Inverness

Co-op is looking for a Customer Team Member to join its food store at the Shopping Centre in Culloden.

This position would suit someone who enjoys helping customers, working with people and being part of a friendly local team, with full paid training provided.

The Role

• Welcome customers and provide friendly, helpful service.




• Operate tills and assist customers with purchases.




• Keep shelves stocked and products well presented.




• Check product prices, dates and temperatures.




• Help maintain a clean, tidy and safe store.




• Respond to customer questions and resolve everyday problems.




• Promote Co-op products and membership benefits.




• Support colleagues with daily store activities.




• Help introduce new products and services.




• Get involved in activities supporting the local community.

Working Pattern

• Permanent, part time position.




• 16 hours per week, with regular overtime available.




• Varied shifts including early mornings, afternoons and late evenings.




• Store opening shifts can begin at 5.45am.




• Closing shifts can finish at 10pm.




• At least one weekend shift is required.




• Working arrangements will be discussed at interview.




• Rotas are shared three weeks in advance.

What We Are Looking For

• A friendly and helpful approach to customers.




• Good communication and people skills.




• Ability to build positive relationships with customers and colleagues.




• Willingness to work as part of a team.




• A positive approach to problem solving and change.




• Flexibility to work different shifts, including weekends.




• Applicants must be aged 18 or over.




• Applicants must live within a reasonable commuting distance of Culloden.




• Previous retail experience is not required.

What Is On Offer

• £13.04 per hour.




• Permanent employment.




• Regular overtime opportunities.




• 31 days annual leave, including bank holidays, calculated proportionately for part time employees.




• 30% discount on Co-op branded products.




• 10% discount on other brands sold in store.




• Company pension with employer contributions of up to 10%.




• Full paid training and development opportunities.




• Access to virtual healthcare services for employees and their families.




• Employee Assistance Programme available 24 hours a day.




• Support for physical, mental and financial wellbeing.




• Access to Stream, a money management service.




• Cycle to Work scheme.




• Career development and progression opportunities.




• Family friendly policies and support through significant life events.

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