At a Glance
- Tasks: Welcome guests and provide top-notch service in a vibrant hotel environment.
- Company: The Holly Tree Hotel & Swimming Pool, a stunning waterfront location.
- Benefits: Earn £14.00 per hour, share gratuities, and enjoy live-in accommodation.
- Other info: Enjoy complimentary access to the hotel's swimming pool and hot tub.
- Why this job: Join a supportive team and experience the beauty of the Highlands.
- Qualifications: Hospitality experience and a friendly, professional attitude required.
The predicted salary is between 14 - 14 £ per hour.
The Holly Tree Hotel & Swimming Pool in Kentallen, near Glencoe, is looking for a Front of House Assistant to join its team, covering restaurant service, bar duties and hotel reception.
This position would suit someone with hospitality experience who enjoys meeting guests, providing good customer service and taking responsibility within a busy hotel environment.
The Role
- Welcome guests and provide friendly, professional service.
- Assist with food and beverage service in the hotel’s restaurant and bar.
- Take orders and serve food and drinks to guests.
- Support the daily operation of the hotel reception.
- Assist guests with enquiries and requests.
- Work across waiting, bar and reception duties as required.
- Help maintain a welcoming and organised front of house environment.
- Work alongside colleagues to provide a consistent standard of guest service.
- Take ownership of responsibilities and use initiative when required.
- Support the smooth running of a hotel with 20 bedrooms and 15 self-catering properties.
- Working Pattern
- The hotel operates throughout the year.
- The hotel closes on Christmas Day and Boxing Day.
- Specific weekly hours and shift arrangements have not been stated.
- The position involves working across restaurant, bar and reception operations.
- What We Are Looking For
- Previous experience working in the hospitality industry.
- Experience in restaurant service, bar work or hotel reception.
- A friendly and welcoming approach to guests.
- Good communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Confidence taking responsibility and using initiative.
- Good organisational skills.
- A professional attitude towards customer service.
- Willingness to work across different front of house duties.
- A reliable and flexible approach to work.
- What Is On Offer
- A share of staff gratuities.
- Live-in accommodation available if required.
- Complimentary use of the hotel’s swimming pool and hot tub.
- Opportunity to work in a waterfront hotel overlooking Loch Linnhe.
- A supportive and experienced hospitality team.
- An opportunity to live and work near Glencoe, with access to outdoor activities and the surrounding Highlands.
- #J-18808-Ljbffr
Front of House Assistant employer: McDonald's Inverness High Street
McDonald’s Inverness High Street offers a dynamic work environment where practical skills are valued and teamwork is essential. Employees enjoy flexible hours, opportunities for personal growth, and the satisfaction of contributing to a well-maintained and welcoming restaurant. With a focus on high standards and reliability, this role provides a rewarding experience in a supportive team culture.
Contact Details:
McDonald's Inverness High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like McDonald's Inverness High Street. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to McDonald's Inverness High Street
Don't be shy about reaching out to McDonald's Inverness High Street directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about McDonald's Inverness High Street and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at McDonald's Inverness High Street
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
