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For Companies At a Glance
- Tasks: Lead network improvements and support infrastructure for new restaurant openings.
- Company: Join a dynamic team at McDonald's, focused on innovative technology solutions.
- Benefits: Enjoy a competitive salary, bonuses, and access to gym facilities.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real impact in a collaborative environment while developing your tech skills.
- Qualifications: Hands-on experience in networking and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Department Overview
An exciting opportunity to work as part of the New Site Opening and Infrastructure team within Running Great Restaurant Technology. The Infrastructure and Network Officer will be responsible for improving the value of IT infrastructure and network services across the UK&I business, focusing on addressing systematic issues within our services. The work will cover technical, procedural, and behavioural aspects, working across multiple partners, functions and markets to achieve these goals.
Duties
- Provide technical direction on forward network strategies and best practice.
- Support infrastructure and/or network production problems, collaborating with technical teams to troubleshoot and provide a resolution.
- Support on day-to-day network stability, control and security.
- Lead network changes from network design to deployment.
- Work closely with our global network and infrastructure teams on UK&I alignment to global strategies.
- Monitor and deliver network improvements to restaurants.
- Work closely with our UK&I vendors to support new infrastructure or network solutions.
- Support continuous improvement projects with our partners to support the infrastructure of new site openings.
- Work closely with Technology Cyber Security to support overall market technology risk reduction.
- Act as McDonald’s Network point of contact for all appropriate vendors on infrastructure queries.
- Work closely with Problem Management Team to reduce network-based problems.
- Support the Infrastructure and Network consultant on developing forward plans, strategies and roadmaps.
- Support National Operations in providing technical assistance with operational equipment.
Qualifications
- Hands-on experience in similar infrastructure or network roles.
- Proven experience in Cisco and Juniper Networking.
- Proven experience of SD-WAN.
- Appropriate network qualifications based on experience levels.
- Experience of working with multiple vendors who focus on infrastructure services (critical).
- Experienced in Continual Service Improvement (CSI) process and application.
- Build a feedback-rich environment that inspires and models the exchange of feedback.
- Strong communication skills, a curious mindset, is confident and can work independently.
- Strong customer centric orientation.
- Preferable to have worked within a franchised organisation (desirable, not mandatory).
- Pragmatic, thoughtful and customer focused.
- Work with energy and passion and inspire the same in others, focused on own and the team’s development.
- Proven stakeholder management skills.
- Hospitality or Retail experience desirable.
Benefits
- Competitive salary, plus a comprehensive benefits package including Bonus, location Allowance, car Allowance, free parking, lunch and gym access.
- Access to industry-leading training and career development opportunities.
- A collaborative and inclusive culture, where your ideas are valued.
- Hybrid working, offering a mix of office 3 days per week and remote for 2!
Specialist, Restaurant Technology employer: McDonald's Corporation
Contact Detail:
McDonald's Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist, Restaurant Technology
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience in infrastructure and network roles.
✨Tip Number 3
Showcase your passion for technology! During interviews, let your enthusiasm for network solutions and continuous improvement shine through. Share your ideas on how you can contribute to their goals and make a real impact in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on the chance to land that dream job!
We think you need these skills to ace Specialist, Restaurant Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Specialist, Restaurant Technology. Highlight your hands-on experience with Cisco and Juniper Networking, and any relevant qualifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and how you can contribute to improving our network services. Don’t forget to mention your experience with continual service improvement – we love that!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled infrastructure or network issues in the past. We’re looking for someone who can collaborate with teams to troubleshoot and resolve problems effectively, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at McDonald's Corporation
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco and Juniper Networking, as well as SD-WAN. Be ready to discuss specific examples from your past roles where you've tackled network issues or implemented improvements. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've collaborated with technical teams to troubleshoot and resolve infrastructure problems. Highlight your experience in Continual Service Improvement (CSI) processes and how you've contributed to reducing network-based issues in previous roles.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts. Remember, you’ll need to work closely with various stakeholders, so being able to convey complex information simply is a must.
✨Demonstrate Your Customer-Centric Approach
Since the role involves working with vendors and supporting restaurant technology, be prepared to discuss how you’ve prioritised customer needs in your previous positions. Share examples of how you’ve built relationships and ensured that the technology solutions you provided were aligned with customer expectations.