At a Glance
- Tasks: Ensure the reliability and performance of McDonald's Edge computing platform.
- Company: Join McDonald's Global Technology Infrastructure & Operations team.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on global technology while working with cutting-edge tools.
- Qualifications: Experience in Site Reliability Engineering and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 € per year.
This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide outstanding foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.
The Site Reliability Engineer (SRE) – Edge Platform is a key member of the Edge Operations and SRE team within Global Technology Infrastructure & Operations. This role is responsible for ensuring the reliability, scalability, and operational excellence of the Edge computing platform that supports McDonald’s global restaurant technology ecosystem. You will work closely with Architecture, Platform Engineering, Security teams to implement observability, automation, and incident response strategies that ensure the Edge platform is resilient and maintainable. This is a unique opportunity to influence the operational maturity of a global platform and drive continuous improvement across infrastructure and services.
Responsibilities & Accountabilities
- Operate and maintain Edge platform infrastructure to ensure 24x7x365 availability, reliability, and performance.
- Design and implement observability frameworks using tools such as Prometheus, Grafana, Jaeger, and Datadog.
- Collaborate with Platform Engineering and Edge Solution Delivery teams to ensure platform features are operable, maintainable, and supportable in production environments.
- Develop and maintain runbooks, playbooks, and automation scripts to streamline operations and reduce manual effort.
- Lead incident response, root cause analysis, and post‑incident reviews to drive continuous improvement.
- Participate in capacity planning, performance tuning, and disaster recovery exercises.
- Implement and manage CI/CD pipelines and Infrastructure-as-Code (IaC) for operational tooling and automation.
- Architect and maintain self‑healing and auto‑scaling capabilities across Edge clusters.
- Partner with security teams to ensure compliance with enterprise standards and implement secure operational practices.
- Contribute to platform architecture discussions with a focus on operational readiness and supportability.
- Stay current with industry trends in SRE, edge computing, and distributed systems.
Skills and experience required
- Experience in Site Reliability Engineering, DevOps, or Platform Operations.
- Experience supporting Edge computing or hybrid cloud environments.
- Strong expertise in observability tools (Prometheus, Grafana, Jaeger, Datadog, ELK).
- Experience with container orchestration platforms (Kubernetes, GKE) and virtualization technologies.
- Proficiency in scripting and automation (Python, Bash, PowerShell).
- Hands‑on experience with CI/CD tools (GitHub Actions, Jenkins, ArgoCD) and IaC (Terraform).
- Solid understanding of cloud platforms (GCP, AWS) and distributed systems.
- Strong problem‑solving skills and ability to work in a fast‑paced, collaborative environment.
- Excellent communication and documentation skills.
- GCP or AWS certification preferred.
- Experience with Agile methodologies is a plus.
Site Reliability Engineer III employer: McDonald's Corporation
At McDonald's, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration within our Global Technology Infrastructure & Operations team. As a Site Reliability Engineer III, you will have the opportunity to work with cutting-edge technology in a dynamic environment that prioritises employee growth and development, offering comprehensive training and career advancement opportunities. Our commitment to a supportive work culture, combined with the chance to influence global technology solutions, makes McDonald's a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer III
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at McDonald's. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to Site Reliability Engineering and automation. This gives you a chance to demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and problem-solving skills. Practice common SRE scenarios and be ready to discuss how you've tackled challenges in the past. We want to see your thought process!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at McDonald's.
We think you need these skills to ace Site Reliability Engineer III
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Site Reliability Engineer role. Highlight your experience with observability tools and cloud platforms, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality and passion for the role. Share specific examples of how you've tackled challenges in Site Reliability Engineering and how you can contribute to our mission.
Showcase Your Technical Skills:Don’t shy away from listing your technical proficiencies! Mention your experience with CI/CD tools, scripting languages, and any relevant certifications. We love seeing candidates who are hands-on and ready to dive into the tech.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at McDonald's Corporation
✨Know Your Tech Stack
Make sure you’re well-versed in the tools and technologies mentioned in the job description, like Prometheus, Grafana, and Kubernetes. Brush up on your experience with CI/CD pipelines and Infrastructure-as-Code, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex issues in a fast-paced environment. Think about incidents you've managed, how you approached root cause analysis, and what improvements you implemented afterwards.
✨Collaboration is Key
Since this role involves working closely with various teams, be ready to share experiences that highlight your teamwork skills. Discuss how you’ve collaborated with engineering or security teams to enhance platform reliability and operational excellence.
✨Stay Current with Industry Trends
Demonstrate your passion for the field by discussing recent trends in SRE and edge computing. Mention any relevant articles, conferences, or courses you've engaged with to show that you're proactive about staying informed and improving your skills.
