At a Glance
- Tasks: Lead transformative change initiatives and connect strategy to real-world impact.
- Company: Join McDonald's, a leading brand with a strong commitment to community and inclusion.
- Benefits: Enjoy a competitive salary, bonuses, flexible working, and access to top-notch development opportunities.
- Other info: Be part of a collaborative culture where your voice matters and growth is encouraged.
- Why this job: Make a lasting impact on how change is delivered in a well-known, purpose-driven organisation.
- Qualifications: 8+ years of change management experience and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
About Us
McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people.
Department Overview
As Senior Manager, Change Management, you’ll play a defining role in ensuring enterprise transformation delivers real, lasting impact - not just activity. Acting as the market authority for change, you’ll connect enterprise ambition to real-world adoption, ensuring change is paced, prioritised and delivered in a way that’s grounded in operational reality. You’ll own the UK & Ireland market change plan and transformation narrative, working closely with senior leaders, programme teams and our restaurants to cut through complexity, reduce change noise and enable leaders to lead change well.
Duties
- Owning the market transformation narrative, translating strategy into clear, compelling messaging that resonates across leaders, teams, franchisees and restaurants.
- Leading the end-to-end market change plan, sequencing and prioritising change to balance ambition with capacity and readiness.
- Defining and applying a tiered change approach, ensuring the right level of change and training support is applied where it matters most.
- Partnering with Internal Communications and Learning teams to deliver joined-up change, communication and training plans.
- Advising and coaching programme and functional teams on change strategy, execution and measurement.
- Monitoring adoption, readiness and risk, providing clear insights and recommendations to senior governance forums.
- Leading and developing a small team, creating a positive, inclusive and high-performance environment.
- Leaving behind a stronger, more confident organisation in how leaders and teams deliver and experience change.
Qualifications
- We’re looking for a confident, pragmatic change leader who can operate comfortably in complexity, influence at senior levels and keep change grounded in what really works for our business.
- Significant experience (typically 8+ years) leading large-scale change and transformation in complex, matrixed organisations.
- Strong grounding in change management methodologies (e.g. Prosci / ADKAR or equivalent) and the ability to adapt enterprise approaches to local market context.
- Experience shaping and delivering change strategies, plans and adoption outcomes, balancing pace with organisational capacity.
- Proven ability to influence senior stakeholders and work effectively through indirect teams and partnerships.
- Excellent communication skills, with the ability to make complex change simple, clear and compelling for diverse audiences.
- A data-informed mindset, using readiness, maturity and adoption insight to guide decisions.
- People leadership experience, with a focus on coaching, development and inclusive team environments.
- A pragmatic, outcomes-focused approach, comfortable working through ambiguity and competing priorities.
- Strong alignment to McDonald’s values: Serve, Inclusion, Integrity, Community and Family.
Benefits
- A high-impact leadership role shaping enterprise transformation across a well-known, purpose-led brand.
- Competitive salary plus a comprehensive benefits package including bonus, cash allowance, free parking, lunch and gym access.
- Hybrid working, offering flexibility between office and home.
- Access to industry-leading learning and development opportunities.
- A collaborative, inclusive culture where your expertise is valued and your voice is heard.
- The opportunity to leave a lasting legacy in how change is delivered across McDonald’s UK & Ireland.
Senior Manager, Change Management employer: McDonald's Corporation
McDonald's is an exceptional employer, offering a high-impact leadership role as Senior Manager, Change Management, where you can shape enterprise transformation within a purpose-led brand. With a competitive salary and comprehensive benefits package, including hybrid working options and access to industry-leading learning opportunities, you'll thrive in a collaborative and inclusive culture that values your expertise and fosters personal growth. Join us to leave a lasting legacy in how change is delivered across McDonald's UK & Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Change Management
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at McDonald's or have experience in change management. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding McDonald's values and how they align with your own. Be ready to share examples of how you've led change in the past, focusing on outcomes and the impact of your work.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. The more comfortable you are discussing your experience, the better you'll perform.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the McDonald's team.
We think you need these skills to ace Senior Manager, Change Management
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with McDonald's values and the specific role of Senior Manager, Change Management. Show us that you get what they’re about!
Be Clear and Compelling:When you write about your experience, make it straightforward and engaging. Use clear language to explain how your past roles have prepared you for this position. We want to see how you can translate complex change into simple, actionable insights.
Showcase Your Leadership Skills:Highlight your people leadership experience and how you've fostered inclusive environments. Share examples of how you've coached teams through change, as this is key for the role. We love seeing how you’ve made a positive impact on your teams!
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the McDonald's family!
How to prepare for a job interview at McDonald's Corporation
✨Know Your Change Management Methodologies
Make sure you brush up on change management methodologies like Prosci or ADKAR. Be ready to discuss how you've applied these frameworks in your previous roles, especially in complex environments. This will show that you not only understand the theory but can also adapt it to real-world situations.
✨Craft Your Transformation Narrative
Prepare a compelling transformation narrative that aligns with McDonald's values and mission. Think about how you would communicate change to various stakeholders, from senior leaders to restaurant teams. Practising this will help you articulate your vision clearly during the interview.
✨Demonstrate Your People Leadership Skills
Be ready to share examples of how you've led and developed teams in the past. Highlight your coaching style and how you create inclusive environments. This is crucial for a role that involves leading a small team and fostering a high-performance culture.
✨Showcase Your Data-Informed Decision Making
Prepare to discuss how you've used data to guide your change strategies. Bring examples of how you've monitored adoption and readiness in previous projects. This will demonstrate your analytical mindset and ability to make informed decisions that drive successful outcomes.
