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For Companies At a Glance
- Tasks: Shape partnerships with tech suppliers to enhance restaurant performance and drive innovation.
- Company: Join McDonald's UK & Ireland in a dynamic, growth-focused environment.
- Benefits: Competitive salary, bonuses, location and car allowances, plus extensive training opportunities.
- Other info: Enjoy hybrid working and a culture that values your ideas and contributions.
- Why this job: Make a real impact on restaurant technology and foster continuous improvement.
- Qualifications: Strong relationship-building skills and a passion for collaboration; tech experience is a plus.
The predicted salary is between 40000 - 50000 ÂŁ per year.
About the Role
Join McDonald’s UK & Ireland at an exciting time of growth and innovation within our Running Great Restaurants Technology (RGRT) team. As a Supplier Consultant (Internally known as Consultant, Restaurant Technology), you’ll play a pivotal role in shaping how we partner with local technology suppliers—driving performance, strengthening relationships, and ensuring our restaurants benefit from reliable, high‑quality and resilient technology. You’ll help suppliers focus on outcomes that matter, champion innovation, and foster continuous improvement. You’ll also help evolve our supplier‑management approach, ensuring clear governance, positive ways of working, and a shared commitment to exceptional service for restaurants and Franchisees.
Duties
- Leadership & Team Development: Create a positive, high‑performing environment within the RGRT team, role‑modeling behaviours that reflect our values and ways of working. Coach and mentor team members, shaping development goals and supporting career growth.
- Supplier Partnership & Performance: Build clear expectations with technology partners, working collaboratively to deliver excellent service, effective change and ongoing improvement. Lead structured governance sessions using balanced scorecards to assess performance, demonstrate value and agree improvement actions. Encourage innovation and enable new ideas that enhance quality, stability and operational performance. Monitor and track supplier product performance across live services, ensuring resilience and continuous improvement.
- Commercial & Operational Alignment: Partner closely with Contracts & Commercial to ensure agreements are robust, well‑governed and regularly reviewed—including continuity, cyber security and change controls. Work with Service Operations to understand performance trends and use insights to guide improvement activity. Use supplier relationships, contracts and governance to drive meaningful transformation for restaurants and Franchisees.
- Problem Solving & Continuous Improvement: Lead subject‑matter experts to identify root causes of recurring issues and drive long‑term solutions. Support improvements that strengthen restaurant operations and enhance the overall technology ecosystem.
Qualifications
We’re looking for someone who is energised by building strong relationships, delivering great outcomes, and living McDonald’s values.
Essential Requirements:
- Experience working with external partners or suppliers to set expectations, improve performance and deliver positive outcomes; experience with technology suppliers is helpful but not essential.
- An understanding of how product roadmaps and priorities are shaped, or a willingness to learn and contribute.
- Confidence engaging with senior stakeholders internally and externally.
- A technical or operational background is helpful but not required.
- Experience or familiarity with supplier/vendor management frameworks, supporting governance, accountability and continuous improvement.
- Strong interpersonal and communication skills, able to build trust, influence outcomes and work effectively across varied stakeholder groups.
- The ability to build collaborative, respectful relationships with suppliers, Franchisees and internal partners—balancing challenge with partnership.
- Skills or capability in areas such as planning, governance, communication and financial awareness, alongside a passion for developing and supporting others.
- Comfortable managing multiple priorities, suppliers or workstreams simultaneously, with strong organisational skills and the ability to deliver to agreed timelines.
- Exposure to commercial discussions, contracts or tender activity is advantageous, with opportunities to develop further.
- Above all, a natural relationship builder who communicates clearly, listens well and guides supplier relationships in a constructive, positive direction.
What You’ll Get:
- Competitive salary, plus a comprehensive benefits package including Location Allowance, Car Allowance and a Bonus.
- Access to industry‑leading training and career development opportunities.
- A collaborative and inclusive culture, where your ideas are valued.
- Hybrid working, offering a mix of office 3 days per week and remote for 2.
Consultant, Restaurant Technology in London employer: McDonald's Corporation
Contact Detail:
McDonald's Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant, Restaurant Technology in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with supplier partnerships and performance improvement. Share specific examples of how you've driven positive outcomes in past roles.
✨Tip Number 3
Prepare for interviews by researching McDonald's values and the RGRT team’s goals. Tailor your answers to show how you can contribute to their mission of delivering exceptional service and fostering innovation in technology.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at McDonald’s UK & Ireland.
We think you need these skills to ace Consultant, Restaurant Technology in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for technology and building relationships shine through. We want to see how energised you are about the role and how you can contribute to our team at McDonald's.
Tailor Your Experience: Make sure to highlight any relevant experience you have with suppliers or technology partnerships. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This will help us see how you can fit into our RGRT team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with McDonald’s.
How to prepare for a job interview at McDonald's Corporation
✨Know Your Tech
Familiarise yourself with the latest trends in restaurant technology and how they impact operations. Be ready to discuss specific technologies that could enhance performance and reliability in restaurants, as this will show your genuine interest in the role.
✨Build Relationships
Since the role focuses on supplier partnerships, think of examples from your past experiences where you successfully built relationships with external partners. Prepare to share how you navigated challenges while maintaining a positive rapport.
✨Showcase Problem-Solving Skills
Be prepared to discuss instances where you identified root causes of issues and implemented long-term solutions. Highlight your analytical skills and how you can contribute to continuous improvement within the RGRT team.
✨Engage with Stakeholders
Practice articulating your thoughts clearly and confidently, especially when discussing how you would engage with senior stakeholders. Think about how you can balance challenge with partnership, and be ready to demonstrate your communication skills during the interview.