At a Glance
- Tasks: Lead tech planning for restaurant conversions and manage installations across the UK & Ireland.
- Company: Join a dynamic team at McDonald's, driving innovative technology solutions.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Other info: Collaborate with diverse teams and enjoy a fast-paced, supportive environment.
- Why this job: Make a real impact in transforming restaurant technology and enhancing customer experiences.
- Qualifications: Strong organisational skills and a knack for tech communication.
The predicted salary is between 40000 - 50000 £ per year.
The IRLX Deployment Officer is responsible for all Technology elements of the restaurant conversions and oversees the technical planning and organisation required to support the IRLX program. They will also be responsible for attending all IRLX project-based meetings, engaging with the CANTECH, restaurant management teams, the installation partners, logistic partners, and internal teams to provide full end-to-end deployment management for all technology hardware installations.
The IRLX Deployment Officer will operate as part of the NSO and Infrastructure Management team within the Running Great Restaurant Technology function and will support the wider Technology function. The role will also work closely with counterparts in other LIOM markets, as well as the market development team, Design Team and CANTECH to ensure IRLX business targets are met.
Who will my customers be?
- Restaurants and Franchisees
- Development / Construction
- Global Technology Service Operations
- Supplier Management
- National Operations
Duties
- Responsible for the technical planning and execution associated with all IRLX restaurant conversions across the UK & Ireland market.
- McDonald’s point of contact for all IRLX technology requests.
- Drive improvements in IRLX processes and establish cost efficiencies across the program.
- Support and administrate the IRLX communication channels.
- Manage McDonald’s third-party IRLX tech supplier partners (including for warehousing, logistics, removals, disposals and recycling etc.).
- Attend weekly IRLX progress review with tech supplier partners and key stakeholders.
- Engage with restaurant teams to ensure their published open hours are updated to reflect their closure period including partial openings.
- Assist co-deploying all mass deployment projects into the IRLX installation baseline, at the earliest point possible.
- Supporting the Service Delivery function to identify and improve IT Support to the restaurants for both IRLX and New Store Openings.
- Cross functional working with multiple Departments and Partners to facilitate restaurant conversions.
- Manages change control of new systems and initiatives when being introduced to IRLX.
- Responsible for ongoing communication with the Franchisees and their teams.
- Measure and monitor progress to ensure projects are delivered on time and within budget, and that they meet or exceed expectations.
- Attend regular IRLX governance meetings.
- Attend quarterly Service reviews with tech partners and provide feedback to the McDonald’s Technology Supplier Management team where required.
- Provide monthly IRLX installation updates to the McDonald’s Technology Senior Leadership Team in the manner and format agreed with McDonald’s.
- Works with senior management and vendor management functions to review technology resources (hardware), expenses, and maintenance agreements.
- Establishes procedures for determining hardware system requirements.
- Provide an ongoing restaurant view of hardware and contributes to an annual Franchisee Investment plans.
Qualifications
- Strong planning and organisational skills.
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
- Demonstrated competency of Information Technology contract administration, purchasing, or procurement.
- An understanding of hardware maintenance models and frameworks.
- Excellent communication skills, both written and verbal.
- Ability to present complex or highly technical issues in simple and easy-to-understand formats.
IRLX Deployment Officer employer: McDonald's Corporation
As an IRLX Deployment Officer at McDonald's, you will be part of a dynamic team that values innovation and collaboration, ensuring that technology enhancements are seamlessly integrated into our restaurants across the UK and Ireland. Our supportive work culture fosters professional growth through continuous learning opportunities and cross-functional teamwork, while our commitment to efficiency and excellence ensures that you will play a vital role in shaping the future of restaurant technology. Join us for a rewarding career where your contributions directly impact our operations and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land IRLX Deployment Officer
✨Get Involved in Industry Events
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We think you need these skills to ace IRLX Deployment Officer
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to McDonald's Corporation:This is your chance to really connect with the team at McDonald's Corporation. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at McDonald's Corporation
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with McDonald's Corporation.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show McDonald's Corporation that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at McDonald's Corporation. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
