Crew Member

Overview

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. She can answer questions, guide you through the application process, or help you find what you need. Olivia can\’t make hiring decisions, which are made by real human recruiters, but she helps ensure your recruitment journey stays smooth and accessible anytime you need.

Olivia is designed to help streamline parts of the recruitment experience. She can answer common questions, guide candidates through application steps, arrange interviews, and provide timely updates to help make the process easier to navigate. Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

Role and responsibilities

As a Crew Member at McDonald’s, you will

• consistently deliver the highest standards of quality, service and cleanliness in the restaurant
• provide friendly, fast and accurate service
• complete tasks and activities in line with training, company guidelines and management direction
• follow all workplace safety, security and food hygiene procedures
• treat all customers and colleagues with courtesy and respect, working as a supportive team member

What to expect in the interview process

The interview is a vital part of our hiring process, aimed at understanding values and attitudes and assessing fit with our customer and colleague experience. We look for qualities and potential, rather than just qualifications. Examples may include times you’ve worked as part of a team and how you contributed to the team.

Prospects and career path

Our employees tend to stay with us because McDonald’s is a fun, sociable and flexible place to work, with opportunities to progress into roles with more responsibility. We highlight a strong career path, a recognized award-winning learning program, nationally-recognised qualifications, comprehensive benefits and flexible working arrangements.

Benefits

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high-street and online brands, Premium Shift; if you work overnights, you’ll earn extra pay. All team members earn above the national minimum wage. We also offer a range of benefits including holiday and sick pay, and employee discounts at over 1,600 retailers.

Interview scheduling and flexibility

If you are unable to make any of the interview slots offered, you can get back in touch with Olivia to rearrange a suitable date.

Sustainability and pay information

McDonald’s is committed to sustainability and has taken steps toward a more sustainable business and future. In 2021, we launched our first net-zero restaurant. Typical pay varies by whether you work in a franchised or company-owned restaurant, with pay cycles typically every 2 or 4 weeks for hourly roles and monthly for salaried employees. Shifts vary by location, with many restaurants open 24 hours. Dress is provided as part of a uniform, and we value talent and promote from within where possible.

Eligibility to work

Join us and you’ll become part of a team that works together to provide the best customer experience. For eligibility to work in the UK & Ireland, original documents such as a valid passport or a valid visa may be required.