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- Tasks: Lead shifts, ensuring customers enjoy fast and friendly service.
- Company: Join a dynamic McDonald's franchise with growth opportunities.
- Benefits: Enjoy competitive pay, medical coverage, and college tuition assistance.
- Why this job: Be part of a fun team that values your growth and skills.
- Qualifications: Previous leadership experience preferred; must be 18+.
- Other info: Flexible hours to fit your education and lifestyle.
The predicted salary is between 52000 - 78000 ÂŁ per year.
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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description
McDonald\’s Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself!
The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.
The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let’s talk. Make your move.
Requirements
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, You May Be Responsible For
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants
Additional Info
Along with competitive pay, a Shift Manager at a McDonald’s restaurant is eligible for incredible benefits including:
- Competitive pay — $17/h + Depending on Experience
- Medical, dental, and vision coverage
- 401k with matching contributions
- Unpaid Leaves of Absence
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Discount programs
- 15–25 days paid vacation
- 10 paid holidays and 8-week sabbatical every 10 years
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life, and accident insurance
- Paid Leaves of Absence
- Service awards
- Employee Resource Connection
- Adoption Assistance
- Matching gifts program
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Restaurants
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Shift Manager - K L M employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - K L M
✨Tip Number 1
Familiarise yourself with McDonald's core values and operational standards. As a Shift Manager, you'll need to embody these principles, so understanding them will help you demonstrate your alignment with the company's culture during any discussions.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams or improved service quality in previous roles, as this will show your capability to handle the responsibilities of a Shift Manager.
✨Tip Number 3
Network with current or former employees of the franchisee. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your approach to customer service and team management. Think about how you would handle common challenges in a restaurant setting, as demonstrating your problem-solving skills will be crucial in the interview process.
We think you need these skills to ace Shift Manager - K L M
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at McDonald's. Highlight your leadership skills and experience in managing teams in fast-paced environments.
Tailor Your CV: Customise your CV to reflect relevant experience in management, customer service, and any specific achievements that align with the job description. Use keywords from the job posting to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for this particular franchisee and how your values align with their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at McDonald's
✨Show Your Leadership Skills
As a Shift Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in fast-paced environments. Share specific examples of how you motivated your crew and ensured high standards.
✨Understand the McDonald's Standards
Familiarise yourself with McDonald's core values and operational standards. During the interview, demonstrate your knowledge of Quality, Service, and Cleanliness (QSC) and how you would uphold these standards as a Shift Manager.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to handle customer complaints or manage staff conflicts, and be ready to explain how you resolved them effectively.
✨Express Your Passion for Customer Service
McDonald's places a strong emphasis on exceptional customer service. Be sure to convey your passion for providing a great customer experience and share any relevant experiences that highlight your commitment to customer satisfaction.
