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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Work in a vibrant environment where your smile makes a difference every day.
- Qualifications: No specific experience needed, just bring your positive attitude and communication skills.
- Other info: Perfect for high school and college students looking for flexible, rewarding work.
The predicted salary is between 28800 - 43200 £ per year.
Overview McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more………..
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Customer Care Full Time employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Full Time
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, demonstrate how you embody these values, as they are central to the brand's identity.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on active listening and maintaining eye contact, as these are crucial for creating a welcoming atmosphere for customers.
✨Tip Number 3
Showcase your ability to work in a team by sharing examples of past experiences where you collaborated effectively. Highlighting your teamwork skills can set you apart in a fast-paced environment like McDonald's.
✨Tip Number 4
Prepare to discuss how you would handle specific customer scenarios during the interview. Think about ways to make customers feel valued and how to maintain high energy levels while ensuring their needs are met.
We think you need these skills to ace Customer Care Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Care Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your ability to create a welcoming atmosphere. Use specific examples from your past experiences to demonstrate your skills in communication and teamwork.
Highlight Relevant Experience: Make sure to include any previous roles in customer service or hospitality. Emphasise your ability to handle customer needs, maintain cleanliness, and contribute to a positive environment, as these are crucial for the role.
Proofread Your Application: Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at McDonald's
✨Show Your Smile
As a Customer Care Assistant, your smile is your best asset. Make sure to greet your interviewer with a warm smile and maintain a positive attitude throughout the interview. This will demonstrate your ability to create a welcoming atmosphere, which is crucial for the role.
✨Demonstrate Effective Communication
Practice your communication skills before the interview. Be prepared to engage in active listening and respond thoughtfully. Use clear and friendly language, and remember to maintain eye contact, as this shows confidence and helps build rapport.
✨Highlight Teamwork Experience
Since the role requires working well as part of a team, be ready to share examples of your previous teamwork experiences. Discuss how you contributed to a positive team environment and how you handled any challenges that arose.
✨Emphasise Customer Focus
Prepare to discuss your approach to customer service. Share specific instances where you went above and beyond to meet a customer's needs or resolve an issue. This will showcase your commitment to customer satisfaction, aligning with the company's core values.
