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- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join Blue Arrow, a supportive employer committed to your growth.
- Benefits: Competitive salary, paid overtime, and opportunities for career development.
- Why this job: Make a real impact in a fast-paced environment while enjoying flexibility.
- Qualifications: Experience in café management and strong leadership skills required.
- Other info: Driving license essential; dynamic role with travel between sites.
The predicted salary is between 29000 - 33000 £ per year.
Salary: £29,000 - £33,000 DOE
Hours: Full-time (approx. 40 hours per week)
Location: Edinburgh, Midlothian & East Lothian
Driving License: Essential (own transport required)
About The Role
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You will be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience. Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements
- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained. Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands-on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices. Following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
What We're Looking For
- Previous experience in a similar role OR extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
Benefits
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Area Supervisor - Visitor Attraction Café Sites in Edinburgh employer: MCCY ltd
Contact Detail:
MCCY ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Blue Arrow and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Area Supervisor and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Supervisor role. Highlight your leadership experience in fast-paced café environments and any relevant certifications like Food Hygiene.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved customer experiences in previous positions.
Showcase Your Flexibility: Since flexibility is key for this role, mention your willingness to travel between sites and adapt to changing business needs. This shows us you're ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MCCY ltd
✨Know Your Cafés
Before the interview, do your homework on the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in fast-paced environments. Discuss your approach to motivating staff and ensuring high standards of customer service. Use anecdotes that highlight your ability to inspire and develop your team.
✨Demonstrate Problem-Solving Skills
Prepare to discuss challenges you've faced in previous roles and how you overcame them. This could include managing busy periods or resolving customer complaints. Highlight your organisational skills and proactive approach to continuous improvement.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your enthusiasm for the role and the company. Inquire about their expectations for the Area Supervisor, opportunities for growth, or how they maintain their 5* food quality. This not only demonstrates your interest but also helps you gauge if the role is right for you.
